Patrice Diaz
San Antonio,TX
Summary
Accomplished Deputy Jailer at Atascosa County Sheriff's Office, adept in crisis management and inmate supervision, significantly enhanced facility safety and reduced recidivism rates. Leveraged clerical abilities from Bexar County roles to streamline record-keeping, demonstrating exceptional verbal communication and stress tolerance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Specialist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Deputy Jailer
Atascosa County Sheriff's Office
05.2023 - Current
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Participated in ongoing professional development training courses to stay current with industry trends and best practices.
- Managed high-stress situations calmly and efficiently, de-escalating potentially dangerous incidents before they escalated further.
- Assisted in reducing recidivism rates by providing inmates with educational resources and support.
- Provided assistance during emergencies, effectively handling situations such as medical crises or altercations between inmates.
- Contributed to maintaining a secure facility by diligently monitoring inmate activities and behavior.
- Developed strong rapport with local law enforcement agencies, facilitating effective information sharing related to inmate backgrounds or ongoing investigations.
- Trained new deputy jailers on department policies, procedures, and best practices for maintaining a safe working environment within the correctional setting.
- Streamlined administrative processes by regularly updating inmate records in the database system.
- Facilitated the transport of inmates to court appearances, medical appointments, and other off-site locations while ensuring security at all times.
- Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Central Records
Bexar County Sheriff's Office
01.2020 - 05.2023
- Managed the intake process for new inmates, including capturing and processing mugshots and fingerprints.
- Maintained accurate and up-to-date records of inmate information, charges, and court appearances.
- Responded to inquiries from law enforcement agencies, attorneys, and the public regarding inmate status and records.
- Generated reports and documentation for court proceedings and law enforcement investigations.
- Coordinated with other departments within the Sheriff's Office to ensure the timely and accurate exchange of information.
- Conducted regular audits of inmate records to ensure compliance with departmental policies and procedures.
- Provided administrative support to supervisory staff as needed, including filing, scheduling, and data entry tasks.
- Managed confidential information with utmost discretion, ensuring privacy and maintaining trust between stakeholders involved in sensitive matters.
- Conducted regular audits of stored records, ensuring compliance with established retention schedules and legal requirements.
Tax Assessors Clerk
Bexar County Tax Assessors Office
04.2015 - 01.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
Education
Peace Officer License - Criminal Justice
San Antonio College
San Antonio, TX01.2025
Skills
- Inmate Supervision
- Verbal Communication
- Security Procedures
- Physical Fitness
- Stress Tolerance
- Crisis Management
- De-Escalation Techniques
- Data Entry
- Clerical abilities
- Conflict resolution skills
Certification
- Licensed Tcole Jailer
Timeline
Deputy Jailer
Atascosa County Sheriff's Office
05.2023 - Current
Central Records
Bexar County Sheriff's Office
01.2020 - 05.2023
Tax Assessors Clerk
Bexar County Tax Assessors Office
04.2015 - 01.2020
Peace Officer License - Criminal Justice
San Antonio College
- Licensed Tcole Jailer
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