Patrice Ford
Sterling Heights,MI
Summary
Insightful Data Analyst and Insurance Specialist with a strong focus on productivity and efficiency. Improved accuracy of medical insurance claims submissions, significantly reducing denials through effective communication with healthcare providers, insurers, and patients. Committed to delivering precise monthly reports and enhancing problem-solving capabilities.
Overview
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Data Analyst
Advomas
Troy, MI
08.2012 - 05.2023
- Analyzed large datasets to identify trends and patterns for
- Collaborated with cross-functional teams to gather requirements for data analysis tasks.
- Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
- Provided excellent customer service to ensure repeat customers.
- Prepared reports on customer service satisfaction surveys.
- Handled all customer service inquiries quickly and professionally.
- Created reports summarizing findings for stakeholders and management review.
Insurance Specialist
Advomas
Troy, Michigan
08.2012 - 05.2023
- Processed insurance claims efficiently for diverse client needs.
- Reviewed patient records to verify coverage and eligibility for services.
- Communicated with healthcare providers to resolve claim discrepancies and issues.
- Handled third-party insurance processing tasks to assist patients.
- Assisted clients with inquiries regarding policy coverage and benefits.
- Reviewed policy documents to ensure compliance with regulations.
Education
Bachelor of Science - Psychology
Ashford University.
San Diego, CA 01.2017 - 06.2019
Skills
- Epic
- Monthly report generation
- Report preparation
- Insurance verification
- HIPAA compliance
- Client communication
- Attention to detail
- Customer Service
Timeline
Bachelor of Science - Psychology
Ashford University.
01.2017 - 06.2019
Data Analyst
Advomas
08.2012 - 05.2023
Insurance Specialist
Advomas
08.2012 - 05.2023