Summary
Overview
Work History
Education
Skills
Timeline

Patrice Ford

Advomas
Sterling Heights,MI
11
years of professional experience

Data Analyst and Insurance Specialist with a strong focus on customer service. Improved accuracy of medical insurance claims with healthcare providers, insurers, and patients. Committed to delivering precise monthly reports and enhancing problem-solving capabilities.

Work History

Data Analyst

10 Years 9 Months
Advomas | 08.2012 - 05.2023
  • Analyzed large datasets
  • Provided excellent customer service to ensure repeat customers.
  • Prepared reports on customer service satisfaction surveys.
  • Handled all customer service inquiries quickly.

Insurance Specialist

10 Years 9 Months
Advomas | 08.2012 - 05.2023
  • Processed insurance claims efficiently for diverse client needs.
  • Insurance verification
  • Resolved claim discrepancies and issues.
  • Handled third-party insurance processing tasks to assist patients.
  • Assisted clients with inquiries regarding policy coverage and benefits.
  • Customer service

Education

Bachelor of Science - Psychology

Ashford University. | San Diego, CA | 06.2019
  • GPA: 4.0

Skills

Epic
Monthly report generation
Insurance verification
HIPAA compliance
Client communication
Attention to detail
Customer Service
Medical terminology

Timeline

Data Analyst

Advomas
08.2012 - 05.2023Read More

Insurance Specialist

Advomas
08.2012 - 05.2023Read More

Ashford University.

Bachelor of Science from Psychology
Read More
Patrice Ford