Patrice Fordyce
Irvington,New Jersey
Summary
Seasoned Operations Manager with a proven track record at The Kintock Group, specializing in regulatory compliance and crisis intervention. Excelled in root cause analysis, significantly enhancing safety and operational efficiency. Skilled in staff training and emergency protocol implementation, demonstrating a strong ability to lead and improve processes.
Overview
12
12
years of professional experience
Work History
Operations Manager
The Kintock Group
Newark, NJ
07.2020 - Current
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Enforced federal, state, local, and company rules for safety and operations.
- Ensured compliance with state laws, departmental policies, court orders, and other applicable regulations governing corrections operations.
- Maintained records of prisoners' identification and charges.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Coordinated with law enforcement and court personnel regarding inmate transportation and legal proceedings.
Shift Supervisor
The Geo Group
Newark, NJ
02.2016 - 05.2020
- Collaborated on establishing guidelines ensuring effective custody and treatment of inmates.
- Addressed significant irregularities, providing immediate and appropriate support to detainees in crisis situations.
- Assesses job performance and conducts evaluations.
- Verified implementation of emergency protocols and provided staff training.
- Provided initial direction on situational challenges and referred advanced issues to appropriate channels.
- Complies with management assignments to prepare records and reports.
Operation Councelor
Community Education Center
Newark, NJ
10.2012 - 02.2016
- Managed resident activities in the designated unit.
- Conducts regular head counts of residents.
- Executed body searches when required, ensuring safety protocols.
- Documented all behavioral incidents involving residents in writing to supervisors.
- Operated company vehicles to transport residents for scheduled appointments.
Education
High School Diploma -
New Amsterdam Secondary School
New Amsterdam, GUY06-1995
Skills
- Regulatory compliance
- Root cause analysis
- Crisis intervention
- Incident documentation
- Emergency protocol implementation
- Staff training
Affiliations
Enjoys taking part in home renovation projects with family/friends. Very computer literate and intellectual in computer related topics.
Accomplishments
- 12 years of security experience
References
References available upon request.
Timeline
Operations Manager
The Kintock Group
07.2020 - Current
Shift Supervisor
The Geo Group
02.2016 - 05.2020
Operation Councelor
Community Education Center
10.2012 - 02.2016
High School Diploma -
New Amsterdam Secondary School
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