Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
32
32
years of professional experience
Work History
Franchise Partner | Owner
BLO BLOW DRY BAR
01.2018 - 01.2023
- Oversaw salon operations, managed stylists and receptionists and ensured an exceptional customer service experience.
Board Member
THE JOSHUA SCHOOL | THE KEMPE FOUNDATION
01.2010 - 01.2017
- Discussed the school's mission and vision, ensuring that policies, curriculum, and programs effectively address the unique needs of special education students and align with regulatory standards.
Owner | Lead Stylist
MASQUERADE
01.1991 - 01.1994
- Supervised all salon operations, from financial planning and inventory management to marketing strategies, ensuring the business's profitability and sustainability.
Education
Certificate of Cosmetology -
12.1987
COMMUNICATION -
12.1985
Skills
multi tasker
organized
hardworking
Strengths
Hardworking, Skilled Communicator, Sales, Adaptable, and time management.
Projects
Wrote three screenplays, 42 children's book series, and an audiobook.
Personal Information
Title: Sales Professional/Custom Service
Hobbies and Interests
Golf, yoga, cooking, watching football and other sports, reading, painting, enjoying time with my family and dogs.
Timeline
Franchise Partner | Owner - BLO BLOW DRY BAR
01.2018 - 01.2023
Board Member - THE JOSHUA SCHOOL | THE KEMPE FOUNDATION
01.2010 - 01.2017
Owner | Lead Stylist - MASQUERADE
01.1991 - 01.1994
DAVID PRESSLEY COSMETOLOGY - Certificate of Cosmetology,
ARIZONA STATE UNIVERSITY - COMMUNICATION,