Patrice Keeton
Chicago,IL
Summary
Pharmacy Technician Northshore University Health Systems, Skokie, IL 8 Excellent Interpretation with Prescription Accuracy Screening of Medication orders , Computerized Medications information databases Stocking Medications, Medical Devices, and Supplies Versatile multitasking between pharmacy pickup, production and drop-off with attention to detail in a fast-paced, medium to high-volume retail setting. On average, individually typed filled 80-100 new prescriptions in addition to 50 or more refills per day, maintenance of pharmacy inventory, and resolution of any Rx delays. Life Med Pharmacy, Bensenville, IL Reporting Errors Behavioral Management Skills Excellent Customer Service Communication Skills Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Accomplished and certified Pharmacy Technician with over [Number] years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician
Magellan Health
Sacramento, CA
03.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Verified eligibility and compliance with authorization requirements for service providers.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
- Tracked referral submission during facilitation of prior authorization issuance.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
Prior Authorization Technician
United Healthcare Group
Downers Grove, IL
09.2021 - 02.2022
- Verified eligibility and compliance with authorization requirements for service providers.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
- Tracked referral submission during facilitation of prior authorization issuance.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Maintained compliance with patient privacy and security regulations such as [Area of certification].
Pharmacy Technician 1
NorthShore University HealthSystem - Skokie Hospital
Skokie, IL
05.2016 - 08.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
Lifemed Illinois
Bensenville, IL
05.2014 - 05.2016
- Filled prescriptions for out-patients at nursing homes with scheduled and non-scheduled federal legend drugs and medical devices
- Stocking Medications, Medical Devices, and Supplies
- Provided technical support services within all areas of the pharmacy department
- Processed/filled prescriptions for out-patients with scheduled and non-scheduled federal legend drugs and medical devices Complied data and initiated new patient files, and updated existing files
- Responsible for office administration and cashier functions
- Managed inventory and entered patients' prescriptions into database for billing purposes
- Communicated with patients and gathered information on background, medical history, and prescription history
- Processed insurance claims by calling insurance companies to verify information and request authorizations on claims
Certified Pharmacy Technician with, Pharmacy Technician
Walgreens
Chicago, IL
07.1999 - 05.2013
- Reviewed prescriptions and provided customers with information and counseling regarding
Education
Associate of Science -
Malcolm X College
Chicago, IL05.2005
Skills
- Clinical Abilities
- Prescription Refill Fulfillment
- Prescription Order Verification
- Medication Documentation
- Health Insurance Plan Knowledge
- Answering and Routing Calls
- Wholesale Ordering
- Cash Register Operation
- Dispensing Medications
- Pharmaceutical Preparation
- Medication Prescription
Accomplishments
- Highly motivated Pharmacy Technician with experience in pharmacy management, patients' care and medication counseling seeks a professional opportunity
- KEY COMPETENCIES 8
- Medical Terminology
- Counseling Patients
- Record Keeping for Controlled
- Substances
- Medical Billing
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Clinical Pharmacy Technician
Magellan Health
03.2022 - Current
Prior Authorization Technician
United Healthcare Group
09.2021 - 02.2022
Pharmacy Technician 1
NorthShore University HealthSystem - Skokie Hospital
05.2016 - 08.2021
Pharmacy Technician
Lifemed Illinois
05.2014 - 05.2016
Certified Pharmacy Technician with, Pharmacy Technician
Walgreens
07.1999 - 05.2013
Associate of Science -
Malcolm X College
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