Patrice Lawson
Summary
Proactive and motivated entrepreneur with high-energy approach to building and optimizing business operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big-picture needs. As my business grows I am also
hardworking employee enthusiastic about learning and pursues opportunities to learn new skills and contribute to group success. I offer strong administrative, relationship-building and problem-solving abilities. I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Entrepreneur Candle Maker
Seven Flames LLC
06.2023 - Current
- My husband and I have created a black owned business to help us build generational wealth for our three children and show them how to create something that they own.
- Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
- Developed strategic partnerships with key industry players to enhance brand visibility and credibility.
- Determined business plan, mission statement, and vision.
- Mapped income generating strategies to grow revenue.
- Identified target customer segments through in-depth research, building tactical marketing strategies.
Secretary Manager
Texas Oilers Travel Baseball Organization
01.2021 - Current
- Organized out of state tournaments ensuring multiple teams were registered to play. I booked hotel reservations and flights for more then two coaches.
- Secured field locations for practices and tryouts at high school fields and indoor baseball facilities.
- Assemble baseball clinics for players to work and improve techniques, with over two hun players attending ranging from eight to fourteen years old.
Department Manager
Walmart
10.2010 - 12.2019
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliverie.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Customer Service Manager
Walmart
09.2009 - 09.2010
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions. Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Researched and corrected customer concerns to promote company loyalty.
Education
Associate of Business Administration - Current Field of Study
Purdue University
06.2027
High School Diploma -
Herbert Hoover High School
San Diego, CA06.2009
Skills
- Advanced Planning
- Positive Attitude
- Inventory control
- Problem-Solving
- Sales Strategy Development
- Time Management
- Customer Service
- Record Keeping
- Decision Making
- Event planning
- Financial Oversight
- Business Planning
- Entrepreneurial Personality
- Logistics Knowledge
- Client Relationship Management
- Teamwork and Collaboration
- Safe Driving Record
- Travel Arrangements
- Office Administration
- Calendar Management
- Workflow Planning
- Electronic Filing System
Timeline
Entrepreneur Candle Maker
Seven Flames LLC
06.2023 - Current
Secretary Manager
Texas Oilers Travel Baseball Organization
01.2021 - Current
Department Manager
Walmart
10.2010 - 12.2019
Customer Service Manager
Walmart
09.2009 - 09.2010
Associate of Business Administration - Current Field of Study
Purdue University
High School Diploma -
Herbert Hoover High School
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