Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
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Patrice McCord

Senior Payroll Profession
Murfreesboro,Tennessee

Summary

Professional payroll analyst with solid background in managing complex payroll systems and ensuring compliance with regulations. Known for strong analytical skills, attention to detail, and ability to optimize payroll processes. Proven team player with focus on collaboration and delivering impactful results. Adaptable and reliable, capable of thriving in dynamic environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Payroll Analyst

Linkedin Corporation
09.2020 - Current
  • Oversee bi-weekly US payroll processing for over 12,000 employees using ADP SAP Globalview ensuring processes are within SOX compliance
  • Train new team members on company-specific payroll procedures, fostering a collaborative work environment
  • Reconcile year-end tax documents such as W-2 forms to verify correct reporting of wages and deductions for all staff members
  • Maintain compliance with federal, state, and local regulations by staying current on tax laws and filing requirements
  • Reduce manual data entry errors by automating key aspects of the payroll system, resulting in more reliable payment records
  • Collaborate with the finance department to ensure accurate allocation of funds for employee compensation and benefits packages
  • Manage complex payroll issues with HR partners, resolving discrepancies promptly to maintain employee satisfaction
  • Serve as the primary point of contact between the organization and third-party payroll providers, maintaining strong relationships to facilitate smooth service delivery
  • Conduct internal audits of payroll records to identify errors and discrepancies, ensuring accurate payments for all employees
  • Streamline payroll processes by implementing efficient software and tools, reducing processing time
  • Develop comprehensive payroll reports for senior management to support informed decision-making regarding staffing costs
  • Optimize payroll software use by customizing settings and configurations, maximizing efficiency and ease-of-use for team members.

Senior Payroll Analyst (Contract Position)

Louisiana Pacific
05.2020 - 09.2020
  • Processed biweekly payroll utilizing ADP Workforce Now to ensure employees were paid accurately and timely
  • Analyzed payroll procedures to reduce manual processes for a more efficient and timely payroll
  • Drove system automation by implementing system enhancements such as FLSA retro lookback
  • Communicated with various stakeholders to improve best practice as it relates to payroll and timekeeping initiatives
  • Assisted benefits and HR shared team on 401k, FSA, and HSA benefits
  • Maintained time off accruals and vacation/PTO payouts
  • Reviewed and processed Kronos timecards for hourly employees to ensure timely payments
  • Audited and reconciled exception payments such as bonus and commissions on a biweekly basis
  • Reviewed audit reports to ensure payroll was processed accurately and timely
  • Submitted garnishments and tax notices to ADP SmartCompliance and reviewed once set up by ADP to ensure accuracy

Payroll Manager, Operations

Under Armour
06.2019 - 02.2020
  • Oversaw payroll audits, payroll tax, and timekeeping processes to ensure accurate payment, delivery and recording for over 14,000 employees for US weekly/bi-weekly and Canada bi-weekly
  • Led the quarterly/year-end and annual filing process to ensure quarters were in balance to reduce amendments and W2Cs
  • Subject matter expert on all payroll functions including SAP/ADP Globalview
  • Successfully transitioned from ADP Globalview MS to ADP Globalview PS to save company $1M annually
  • Processed and remitted biweekly and weekly RRSP and 401k biweekly reports with Benefits
  • Created training manuals and job aids for payroll processing to help reduce payroll errors and improve output quality
  • Assisted OCFO Center of Excellence team to develop metrics and KPI scorecards for the accounting and finance departments
  • Trained Benefits and HR teams on running and understanding reports in ADP Globalview
  • Reviewed and finalized daily out of cycle payments for immediate pay states and stock lapses
  • Assisted Benefits Team with new vendor implementation by being the liaison between internal team and ADP
  • Tested new configuration updates needed in ADP Globalview for expected results
  • Collaborated with other teams on special projects to reduce negative impact to payroll
  • Mentored, developed, and trained payroll specialists and senior payroll specialists to improve productivity and reduce overall processing timeline

Globalview Senior Testing Specialist

Automatic Data Processing (ADP)
12.2018 - 06.2019
  • Assisted clients with ADP Globalview testing to improve internal payroll and timekeeping processes
  • Created and developed global reporting in ADP Globalview to reduce manual processes
  • Worked with Project Services team to evaluate and create testing documentation to reduce the testing life cycle
  • Created training material for testing payroll and payroll tax updates to reduce errors received in quality system by 95%
  • Team Lead for International Money Movement (IMM) to Global Direct Feed (GDF) project for Canada

Globalview Senior Payroll Specialist

Automatic Data Processing (ADP)
11.2009 - 11.2018
  • Ensured timely and accurate processing of weekly, bi-weekly, and semi-monthly payrolls for over 25,000 employees in 50 US states for 5 clients
  • Ensured errors identified were corrected or escalated to the Application Support team for resolution to meet the payroll deadline
  • Executed payroll processing activities using SAP in accordance with SAS70 guidelines
  • Processed off-cycle payrolls as needed per client’s request
  • Validated and processed inbound/outbound interfaces using SAP
  • Retained appropriate audits to support SAS70 requirement
  • Processed quarter end and year end balancing procedures
  • Generated and submitted tax files to Tax Team to process tax forms for various agencies
  • Generated and submitted garnishment files to Garnishment Team to disburse funds to various agencies
  • Researched tax errors received from Tax Team by running various reports to correct and/or view with the client
  • Processed amendments and W2Cs as needed per client’s request
  • Coached and trained five to six teammates and provided first tier support on payroll procedures and correcting errors
  • Created process improvements and developed a variety of standard operating procedures for payroll processes to streamline payroll functions

Education

Diploma - Accounting

West Tennessee Business College
Jackson
02.

Skills

  • Employee training
  • Payroll auditing
  • Tax compliance
  • Year-end processing
  • Payroll processing
  • ADP

Certification

Fundamental Payroll Certification (FPC)

Accomplishments

  • Created ADP Globalview reports to minimize payroll errors by 95%
  • Received best mentor award from teammate
  • Received recognition from clients on exemplary customer service for training on payroll process and troubleshooting errors in SAP
  • Received award from Management for exceeding client’s expectations
  • Received an average of 99% from client survey scores for implementation
  • Exceeded start plan by 62%
  • Received a bonus day off for exceeding the required 3 client survey scores over 80%
  • Received No Start < 12% Award; No Start average was 5.8%
  • Received Quality Leader Implementation Survey Award; 96 average with 74% Response Rate
  • Received increase and stock award for exceeding expectations per mid-year review 03/2025

Timeline

Senior Payroll Analyst

Linkedin Corporation
09.2020 - Current

Senior Payroll Analyst (Contract Position)

Louisiana Pacific
05.2020 - 09.2020

Payroll Manager, Operations

Under Armour
06.2019 - 02.2020

Globalview Senior Testing Specialist

Automatic Data Processing (ADP)
12.2018 - 06.2019

Globalview Senior Payroll Specialist

Automatic Data Processing (ADP)
11.2009 - 11.2018

Diploma - Accounting

West Tennessee Business College

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