Patient Access Representative
Patrice Moore
Jackson Madison County General Hospital
Jackson,TN
3
Years of experience
Detail-oriented Healthcare Access Professional with experience in patient admissions and registration processes. Collaborates effectively with teams to support organizational goals while adapting to changing needs. Skilled in patient communication, insurance verification, and data management in fast-paced environments.
Dedicated Patient Access Representative skilled in HIPAA compliance, patient registration, and appointment scheduling. Committed to enhancing patient experiences through strong empathy and effective multitasking.
Work History
7 Months
12.2025 - Current
7 Months
Church Musician
Mount Olive Missionary Baptist Church | Denmark, TN
12.2025 - Current
- Accompanied choir during worship services, enhancing congregational engagement through music.
- Assisted in selecting hymns and songs that align with service themes and pastoral messages.
- Collaborated with choir director to develop rehearsal schedules, ensuring consistent practice sessions.
- Supported musical arrangements for special events, including holiday services and community outreach programs.
- Provided instrumental accompaniment for various church activities, fostering a welcoming atmosphere.
- Contributed to the overall spiritual growth of the congregation by providing inspirational musical selections during worship services.
- Improved congregational participation in worship by introducing new songs that resonated with different age groups.
- Worked closely with pastoral staff to select appropriate music that supported sermon themes and liturgical seasons.
- Evaluated performance feedback from the congregation and made adjustments to enhance church music offerings.
2023 - Current
Patient Access Representative
Jackson Madison County General Hospital | Jackson
2023 - Current
- Assisted patients with insurance verification and eligibility inquiries, enhancing access to services.
- Coordinated appointment scheduling to optimize patient flow and reduce wait times.
- Managed patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Collaborated with clinical teams to enhance communication regarding patient needs and service updates.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Assisted patients by offering tailored solutions based on their specific needs and concerns.
- Developed phone triage techniques to prioritize urgent matters and manage high call volumes effectively.
7 Years 1 Month
10.2018 - 11.2025
7 Years 1 Month
Musician
Macedonia Missionary Baptist Church | Jackson, TN
10.2018 - 11.2025
- Assisted in planning and executing worship services through musical support.
- Collaborated with choir members to enhance musical arrangements and performances.
- Adapted quickly to various musical styles during worship services. to varying musical styles and requirements during services.
- Contributed to community outreach events by performing inspirational music selections.
- Mentored junior musicians, sharing techniques to improve performance quality and confidence levels.
- Enhanced worship experience by skillfully playing various musical instruments during services.
- Transposed music to alternate keys with speed and accuracy.
- Worked closely with pastoral staff to select appropriate music that supported sermon themes and liturgical seasons.
- Evaluated performance feedback from the congregation and adjusted music selections to enhance satisfaction.
- Improved congregational participation in worship by introducing new songs that resonated with different age groups.
- Contributed to the overall spiritual growth of the congregation by providing inspirational musical selections during worship services.
Education
Graduate Certificate - Billing And Medical Coding
Miller Motte College | Chattanooga | 08-2024
Skills
Customer service
Phone etiquette
Interpersonal skills
Strong empathy
Multitasking
Appointment scheduling
Customer follow-up
Call screening
Languages
English
Professional Working
Timeline
Church Musician
Mount Olive Missionary Baptist Church
12.2025 - CurrentRead more
Musician
Macedonia Missionary Baptist Church
10.2018 - 11.2025Read more
Patient Access Representative
Jackson Madison County General Hospital
2023 - CurrentRead more
Miller Motte College - Graduate Certificate, Billing And Medical Coding
Read more