Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrice Pool

Mesquite,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Volunteer

Mesquite Elks Lodge
02.2008
  • Organize events to raise money for special needs children
  • Maintaining exact records of the collected funds and forwarding the same to the management
  • Using media effectively to reach the maximum number of people locally.

Home Health Aide (HHA)

ULTIMATE HOME HEALTH
01.2021 - 12.2023
  • Cleaning, Laundry, Cooking, Shopping
  • Also done office admin.

Dispatcher

Parker Power
10.2022 - 08.2023
  • Answered phones, Scheduled appointments, Filing, Input work description

Customer Service Representative

M & M UPHOLSTERY
02.2022 - 09.2022
  • Answer phones, Create work orders, Make sure deliveries get entered, Receive supplies, Enter bills in quick books, Enter quotes for work, Customer service

Customer Service Representative

C2 Technologies Inc
04.2020 - 10.2021
  • Entered and updated all spread sheet
  • Updated websites with all applicants information
  • Sent out emails

Front Desk/Customer Service

Fritz Industries, Inc.
05.2021 - 09.2021
  • Answer the phone and transfer to correct people
  • Open gates for trucks, enter orders and reply to customer emails.

Personal assistant/Trainer

XLA/ICE-DHS
04.2016 - 04.2020
  • Answer multi line phones, Preform credit checks, Send out applications for people to fill out for federal positions, Review applications for people that are going for a federal position, Send out emails for missing information, Train new employees to do the position in the PSU department.

Program Coordinator

Mesquite Social Services
05.2014 - 05.2015
  • GED program coordinator
  • Set people up to study for the GED and also to take the test
  • Certified to administrate the test
  • Help out in the front office and with our financial aid program.

Inside Sales

ASF Logistics
09.2011 - 05.2013
  • Answered multi line phone and directed them to the correct people
  • Updated daily spread sheets
  • Input of orders from different customers
  • Invoiced and sent out customers billing.

Education

Skills

  • Production of a printing company
  • 10 key by touch
  • Multiple computer skills
  • Shipping and receiving duties
  • Answering multi line phones Typing Speed 30 Words Per Minute
  • Accounting Software (Peachtree, Quick books, etc)
  • E-Mail Software (Outlook, Thunderbird, etc)
  • Internet Browser (Internet Explorer, Firefox, etc)
  • Peripheral Devices (Scanners, Printers, etc)
  • Personal Computers
  • Presentation Software (PowerPoint, Flash, etc)
  • Spreadsheet Software (Excel, etc)
  • Word Processing Software (Word, WordPerfect, etc)
  • Excel microsoft
  • Order Entry
  • Office Administration
  • Growing experience
  • Front desk
  • English
  • Microsoft Office
  • Time management
  • Microsoft Excel
  • Microsoft Word
  • Office Management
  • Social Work
  • Customer service
  • Computer operation
  • Inside sales
  • Typing
  • Office management
  • Human resources
  • Personal assistant experience
  • Customer support
  • Home health
  • Clerical experience

Timeline

Dispatcher

Parker Power
10.2022 - 08.2023

Customer Service Representative

M & M UPHOLSTERY
02.2022 - 09.2022

Front Desk/Customer Service

Fritz Industries, Inc.
05.2021 - 09.2021

Home Health Aide (HHA)

ULTIMATE HOME HEALTH
01.2021 - 12.2023

Customer Service Representative

C2 Technologies Inc
04.2020 - 10.2021

Personal assistant/Trainer

XLA/ICE-DHS
04.2016 - 04.2020

Program Coordinator

Mesquite Social Services
05.2014 - 05.2015

Inside Sales

ASF Logistics
09.2011 - 05.2013

Volunteer

Mesquite Elks Lodge
02.2008

Patrice Pool