Patrice Smith
Merced,CA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
11
11
years of professional experience
Work History
Life Insurance Agent
Leap Carpenter Kemps Insurance Agency
09.2022 - 05.2023
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Promoted products and services using upselling and other sales strategies.
Medical Receptionist
Valley Animal Hospital
09.2019 - 09.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
Cashier
Dominos's Pizza
01.2012 - 01.2013
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
Medical Billing And Coding
Merced College
Merced, CAHigh School Diploma -
Merced High School
Merced, CA06.2010
Skills
- Referral Management
- Building Relationships
- Email Marketing
- Insurance Policy Sales
- New Agent Training
- Client Account Management
- Policy Management
Timeline
Life Insurance Agent
Leap Carpenter Kemps Insurance Agency
09.2022 - 05.2023
Medical Receptionist
Valley Animal Hospital
09.2019 - 09.2022
Cashier
Dominos's Pizza
01.2012 - 01.2013
Medical Billing And Coding
Merced College
High School Diploma -
Merced High School
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