Patrice Williams
Las Vegas,NV
Summary
Committed and hardworking with experience processing transactions and assisting customers.
Dedicated to resolving issues, answering customer questions and ringing up customers.
Creative problem-solver versed in customer service.
Friendly and reliable offering unmatched customer service and workplace focus.
Quick and accurate in cash and card transactions with excellent multi-tasking aptitude
Trained POS systems: Micros, Cake, Toast
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Cashier/Hostess
Mr. Mama's Breakfast And Lunch
09.2021 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Nanny
Mr. & Mrs. Porter
06.2014 - 03.2020
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Taught children basic life skills, manners and personal hygiene.
Food and Beverage Supervisor
Marriott Grand Chateau
07.2012 - 06.2013
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Controlled food costs and managed inventory.
MarketPlace Cashier
Marriott Grand Chateau
09.2009 - 07.2012
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Nanny
Harper Family
08.2008 - 05.2009
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Taught children basic life skills, manners and personal hygiene.
Cashier Men's Fragrance
Dillard's Department Store
01.2008 - 08.2008
- Processed various cash transactions and answered gaming customer questions.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Proven ability to learn quickly and adapt to new situations.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Preschool Teacher
Top Of The Class Learning Center
04.2005 - 01.2008
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Addressed behavioral and learning issues with parents and daycare management.
- Allowed for ample outdoor discovery time in schedule each day.
Education
1800 Hours of Cosmetology - Cosmetology Education
Marinello School of Beauty - Las Vegas
Las Vegas, NVNo Degree - I.T Support
Merit America
Online Tech School02.2024
High School Diploma -
Sparks High School
Sparks, NV06.2004
Skills
- Order Taking
- Liquor Law Compliance
- Credit and Cash Transactions
- Money Handling
- Guest Inquiries
- Cleaning and Sanitizing
- Stocking and Replenishing
Timeline
Cashier/Hostess
Mr. Mama's Breakfast And Lunch
09.2021 - 09.2023
Nanny
Mr. & Mrs. Porter
06.2014 - 03.2020
Food and Beverage Supervisor
Marriott Grand Chateau
07.2012 - 06.2013
MarketPlace Cashier
Marriott Grand Chateau
09.2009 - 07.2012
Nanny
Harper Family
08.2008 - 05.2009
Cashier Men's Fragrance
Dillard's Department Store
01.2008 - 08.2008
Preschool Teacher
Top Of The Class Learning Center
04.2005 - 01.2008
1800 Hours of Cosmetology - Cosmetology Education
Marinello School of Beauty - Las Vegas
No Degree - I.T Support
Merit America
High School Diploma -
Sparks High School
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