Patricia Adams

• Managed daily operations of 50-60-employee post office.
• Hired, trained and evaluated performance of 50-60 employees.
• Assisted customers in determining proper postal service to align with individual needs.
• Efficiently and kindly handled customer complaints and issues to increase satisfaction rates by 40%.

Managed functions including staffing, personnel interviewing, selection, training, rewards/discipline, performance reviews, attendance, timekeeping and safety compliance

• Entered Kronos Bi- weekly for 250+ Employees
• Budgeting / Cutting hours where and when necessary to meet company goals
• Daily Auditing of work Load before shipping Material for accuracy

• Located and resolved problems with team production and performance to maintain consistent quality levels.
• Collaborated with other leaders and executives to direct workflow and support operations.
• Kept accurate and detailed records of personnel progress and productivity.
• Ensured that Job descriptions for those responsible was documented and included provision to cover absence
• Reported food safety and Quality problems to personnel to initiate action immediately
• Monitored Master Sanitation Schedule daily, maintaining all areas of the plant
• delegated tasks for line workers, sanitation, and Janitorial.
• Worked with Chemical Supply company and outside Sanitation Companies to reduce chemical usage.
• implemented documented sanitation procedures and investigated alternative solutions
• worked closely with engineering, production, and maintenance to identify capital expense needs
• submitted work orders daily to maintenance manager
• initiated allergen sanitation and validation programs to ensure we were compliant with our company and customers policy
• conducted training programs to hours and managerial workforces regarding food safety and environmental health programs
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• Immplemented Master Sanitation and Janitorial Schedule to employees
• Assigned job duties and monitored performance against objectives.
• Recruited and selected well-qualified employees to fill vacancies.
• Promoted efficient inventory practices among team members.
• Prepared and submitted accident and injury reports.
• Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
• Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.