Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Aguado

419 Royal Troon Loop,FL

Summary

Proven customer service expert with a track record of increasing repeat business through exceptional service at Area Seven. Skilled in schedule management and adept at navigating high-stress situations, consistently delivering professionalism and empathy. Achieved numerous positive reviews as an Uber Driver, showcasing excellent navigation and punctuality skills.

Overview

10
10
years of professional experience

Work History

Uber Driver

Uber
08.2024 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.

Customer Service Representative

Area Seven
04.2015 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Nuestra Sra Del Pilar
Maracaibo Venezuela
07-1981

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Punctuality

Languages

Spanish
Native or Bilingual

Timeline

Uber Driver

Uber
08.2024 - Current

Customer Service Representative

Area Seven
04.2015 - 08.2024

High School Diploma -

Nuestra Sra Del Pilar

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Patricia Aguado