Patricia Balas
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Rt. 20 Pub And Grub
10.2021 - 09.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
Warehouse Associate
Amazon
08.2021 - 02.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Case Manager
Charak Inc.
01.2015 - 08.2021
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Property Manager
Famicos Foundation
02.2013 - 01.2015
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Housing/Administrative Office Manager
Bridgeway Inc.
04.2000 - 01.2013
- Maintained strict confidentiality of sensitive information, upholding the highest standards of professionalism at all times.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Implemented new software systems, increasing efficiency in daily operations and record-keeping tasks.
- Conducted performance evaluations, providing constructive feedback to employees for continuous improvement efforts.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Organized and updated databases, records and other information resources.
Education
Associate of Applied Science - Business Management
MTI
Cleveland, OH06.1991
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Staff Supervision
- Staff Training and Development
- Kitchen Management
- New Employee Recruitment
- Policy and Procedure Enforcement
- Critical Thinking
- Training and Onboarding
- Work Planning and Prioritization
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
- Certified Housing Specialist
- Notary Public
Timeline
Kitchen Manager
Rt. 20 Pub And Grub
10.2021 - 09.2024
Warehouse Associate
Amazon
08.2021 - 02.2023
Case Manager
Charak Inc.
01.2015 - 08.2021
Property Manager
Famicos Foundation
02.2013 - 01.2015
Housing/Administrative Office Manager
Bridgeway Inc.
04.2000 - 01.2013
Associate of Applied Science - Business Management
MTI
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