Patricia Baran-Bubik
Canton
Summary
Behavioral health and case management professional with experience managing a diverse caseload of over 150 clients. Proven expertise in personalized care planning and resource coordination, leading to improved client outcomes. Strong background in interdisciplinary collaboration and effective advocacy, supported by thorough documentation practices.
Overview
32
32
years of professional experience
Work History
Behavioral Health Technician
Trinity Health
01.2026 - 05.2026
- Performed 15-minute safety checks to monitor patient behaviors, ensuring a safe environment.
- Engaged patients to build rapport and enhance emotional well-being.
- Facilitated therapeutic group sessions that encouraged social interaction among participants.
- Supported daily care activities while monitoring and documenting behavioral health status.
- Documented patient progress and communicated updates to healthcare teams regularly.
- Collaborated with multidisciplinary teams to develop effective strategies for patient care.
Case Manager
Personalized Nursing Light House
01.2023 - 09.2025
- Managed caseload of 150+ clients, ensuring effective service delivery.
- Assessed client needs and developed personalized care plans to enhance support.
- Coordinated healthcare services and Medicaid benefits to maximize client access to necessary resources.
- Connected clients with community resources to address diverse needs.
- Maintained thorough documentation to ensure compliance and quality care.
- Monitored client progress, adjusting care plans based on feedback and outcomes.
- Enhanced communication among clients, families, and healthcare teams, strengthening collaborative care efforts.
- Facilitated case management and art therapy groups, fostering client engagement and emotional well-being.
Cashier/Sales Associate
Lowe's Home Improvement
01.2019 - 01.2022
- Processed customer transactions efficiently and accurately at the cash register.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and gift card payments securely and responsibly.
- Accepted cash and credit card payments, issued receipts and provided change.
- Assisted customers with their purchases to facilitate smooth transactions. and signed customers up for rewards program.
- Assisted customers with product inquiries and store navigation.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers on promotions, products, and services available in store.
- Provided exceptional customer service to enhance shopping experience for all patrons.
- Resolved customer complaints promptly while maintaining a positive store atmosphere.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Replenished shelves with merchandise to maintain product availability.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Project Management
Visual Services Inc.
01.2001 - 01.2008
- Led project planning sessions to define scope and objectives.
- Developed and maintained project plans, timelines, and budgets.
- Utilized project management software for tracking progress and deadlines.
- Communicated project updates to stakeholders regularly and effectively.
- Facilitated meetings to resolve conflicts and maintain team cohesion.
- Built and established strong partnerships with teams, vendors and contractors.
Customer Service Manager
Electronic Data Systems
01.1994 - 01.2001
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
B.A. - Psychology, Studio Art
Wayne State University
Detroit, MI12-1993
Skills
- Behavioral health
- Crisis intervention
- Crisis management
- Case management
- Care coordination
- Treatment planning
- Therapeutic group sessions
- Client advocacy
- Community resource navigation
- Electronic health records
- Documentation skills
Previous Experience
- Cashier/Sales Associate, Lowe's Home Improvement, 01/19, 12/22
- Project Management, Visual Services Inc., 01/01, 12/08
- Customer Service Manager, Electronic Data Systems, 01/94, 12/01
Timeline
Behavioral Health Technician
Trinity Health
01.2026 - 05.2026
Case Manager
Personalized Nursing Light House
01.2023 - 09.2025
Cashier/Sales Associate
Lowe's Home Improvement
01.2019 - 01.2022
Project Management
Visual Services Inc.
01.2001 - 01.2008
Customer Service Manager
Electronic Data Systems
01.1994 - 01.2001
B.A. - Psychology, Studio Art
Wayne State University