Overview
Work History
Education
Timeline
Generic

Patricia Barcomb

FRANKLIN,KY

Overview

2
2
years of professional experience

Work History

Team Lead

Corrohealth
Plano, TX
07.2022 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Delegated daily tasks to team members to optimize group productivity.
  • Delegated tasks appropriately according to individual skill sets.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Monitored team progress and enforced deadlines.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Identified opportunities for process improvements, implementing changes when required.
  • Motivated staff through positive reinforcement techniques.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Fostered positive employee relationships through communication, training, and development coaching.
  • Collaborated with management team to implement new work procedures or policies.

Medical Insurance Specialist

Aergo Solutions
Hendersiville, TN
01.2024 - 07.2024
  • Resolved complex insurance issues by communicating with providers, patients, and third-party payers.
  • Investigated discrepancies between billed charges and approved payment amounts from third party payers.
  • Handled third-party insurance processing tasks to assist patients.
  • Assisted in developing new procedures and policies related to medical insurance operations.
  • Analyzed patient records to determine eligibility for coverage, benefit levels, and other related matters.
  • Reviewed administrative guidelines whenever questions arose during processing of claims.
  • Stayed current on HIPAA regulations, benefits claims processing, medical terminology and other procedures.
  • Evaluated pending claims to identify and resolve problems blocking auto-adjudication.
  • Documented file notes clearly and concisely in [Software].

Education

Associate of Science - Medical Administration

Rasmussen College
Lake Elmo, MN
06-2013

Timeline

Medical Insurance Specialist

Aergo Solutions
01.2024 - 07.2024

Team Lead

Corrohealth
07.2022 - Current

Associate of Science - Medical Administration

Rasmussen College

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Patricia Barcomb