Patricia Brooks
Ocala
Summary
Retail professional with extensive experience at supermarkets, excelling in operational efficiency and customer service. Committed to delivering high-quality products and exceptional service, fostering a positive shopping experience for customers.
Overview
25
25
years of professional experience
Work History
Produce Manager
Winn-Dixie Supermarkets
02.2024 - 11.2024
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
Assistant Produce Manager
Winn Dixie Supermarket
07.2017 - 02.2024
- Continuously improved processes and procedures within the department to maximize efficiency, reduce waste, and increase overall profitability.
- Demonstrated strong leadership skills by stepping into management roles when necessary, ensuring smooth operations in the absence of a manager.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
Produce Clerk
Winn Dixie Supermarket
09.2010 - 02.2024
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
General Merchandise Manager
Winn Dixie Supermarket
05.2000 - 06.2009
- Conducted comprehensive market research to inform purchasing decisions and ensure a competitive product assortment.
- Implemented staff scheduling systems that optimized productivity while minimizing labor costs during peak hours of operation.
- Developed high-performing teams through effective hiring, ongoing coaching, and performance evaluations.
- Enhanced customer satisfaction by ensuring a well-stocked and organized sales floor, promptly addressing concerns, and providing exceptional service.
Education
High School Diploma -
Maribella Senior Secondary
Maribella, Trinidad & Tobago Skills
- Customer service
- Retail management experience
- Retail inventory management
- Operational efficiency
- Inventory counting
Timeline
Produce Manager
Winn-Dixie Supermarkets
02.2024 - 11.2024
Assistant Produce Manager
Winn Dixie Supermarket
07.2017 - 02.2024
Produce Clerk
Winn Dixie Supermarket
09.2010 - 02.2024
General Merchandise Manager
Winn Dixie Supermarket
05.2000 - 06.2009
High School Diploma -
Maribella Senior Secondary
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