Summary
Overview
Work History
Education
Skills
Certification
Timeline

Patricia Brown

Dayton,OH

Summary

Committed and hardworking Field Food Service Manager with 26 years of experience directing food service. Well-rounded leader with talent for supervising and training employees. Swift problem solver with quick and effective solutions to a wide array of issues. Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style. Veteran Food Service Manager successful at improving operations through efficiency updates, cost control strategies and profit management optimization. Excellent communication, planning and conflict resolutions skills. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Ambitious Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Field Food Service Manager

United Dairy Farmers
10.2020 - Current
  • Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
  • Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
  • Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
  • Ensured high standards of cleanliness and sanitation with regular inspections and staff training.

Senior Zone Trainer

United Dairy Farmers
02.2010 - 10.2020
  • Improved employee performance by designing and implementing effective training programs.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • ServSafe Instructor Proctor and Ohio Approve Food Safety Instructor

Store Manager/ Manager Trainer

United Dairy Famers Inc.
07.1997 - 02.2010
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Train New Manager Trainees
  • Relief Supervisor

Education

High School Diploma -

Oak Hill High School, Oak Hill, WV
06.1983

Skills

  • Attended DDI and received my Certified Facilitator Pittsburg, PA

Certification

ServSafe Proctor/Instructor

Ohio Food Safety Instructor

DDI Facilitator

Previous ABC Certified in UST






Timeline

Field Food Service Manager - United Dairy Farmers
10.2020 - Current
Senior Zone Trainer - United Dairy Farmers
02.2010 - 10.2020
Store Manager/ Manager Trainer - United Dairy Famers Inc.
07.1997 - 02.2010
Oak Hill High School - High School Diploma,
Patricia Brown