Diligent, patient, and detail-oriented professional with a strong foundation in critical thinking and adaptability in challenging situations. Committed to maintaining a positive outlook in work environments and pursuing continuous improvement in knowledge and skills. Eager to leverage these qualities to contribute effectively in dynamic settings, fostering collaboration and innovation.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros
Aurora, CO
06.2025 - Current
Used POS system to accurately enter orders and process payments.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Learned special recipe items and seasonal offerings to best meet customer needs.
Provided exceptional customer service, fostering positive relationships with regular patrons.
Collaborated with team members to streamline workflow during peak hours for improved efficiency.
Maintained a clean and organized workspace for optimal productivity and safety.
CNA
Advanced Home Health & Hospice
Colorado Springs, CO
06.2025 - 10.2025
Provided compassionate personal care to patients, enhancing comfort and dignity during end-of-life transitions.
Collaborated with nursing staff to monitor patient conditions and report changes effectively.
Educated families on caregiving techniques, fostering confidence in managing patient needs at home.
Documented patient progress accurately, ensuring compliance with regulatory standards and care continuity.
Developed strong therapeutic relationships with patients and their families based on trust, empathy, active listening skills, and open communication.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Memory Care and Assisted Living Caregiver/QMAP
Bonaventure
Colorado Springs, CO
11.2023 - 04.2025
Observe resident vital signs, administered medications and tracked behaviors to keep healthcare supervisors well informed
Observed, tracked and conveyed important resident information to healthcare staff to help optimize treatment planning and care
Provided compassionate support to residents, enhancing their daily living experiences and emotional well-being.
Managed medication administration accurately to ensure resident safety and adherence to prescribed regimens.
Assisted with personal care tasks, ensuring dignity and respect for residents' individual needs.
Caregiver
Mary Boykin, CM (Public Partnerships)
Peyton, CO
09.2020 - 12.2024
Maintained detailed charting of patient care, condition, progress, or problems to report and discuss observations with patients’ family and doctors
Hired, trained, and evaluated personnel
Provided total care requirements including but not limited to tracking vitals, administering medications and feedings through g-button, trach maintenance and care, showers, using lift equipment, ventilator usage, and wound care
Coordinated patients necessary care plans including but not limited to daily routine for medications and feedings, shower schedule, laundry schedule, cleaning routines, doctors appointments, supply stock and shipments, and staff coverage
Performed direct patient care aimed at increasing comfort, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, and safety
Engaging with client using nontraditional communication skills
Caregiver
Bronwen Buswell, CM (Palco)
Colorado Springs, CO
06.2023 - 11.2023
Maintained a clean, healthy and safe environment
Develop an interpersonal relationship with client and family members
Performed direct patient care aimed at increasing comfort, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, and safety
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Observed vital signs and medication use, documenting variances and concerns
Engaging with client using nontraditional communication skills
Provided total care requirements including but not limited to tracking vitals, administering medications and feedings through g/j button, trach maintenance and care, showers, using lift equipment, ventilator usage, and wound care
Memory Care QMAP/Caregiver
Stone Creek at Flying Horse
Colorado Springs, CO
05.2022 - 06.2023
Recognized and reported abnormalities or changes in resident condition
Determined specific needs and provided most appropriate level of services for patient well being
Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Lifeguard
Great Wolf Lodge
Colorado Springs, CO
04.2019 - 09.2020
Supervised aquatic activities to ensure guest safety and compliance with regulations.
Monitored pool area for hazards, providing immediate response to emergencies.
Provided exceptional customer service by addressing guest inquiries and concerns promptly.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.