Summary
Overview
Work History
Education
Skills
Work Preference
Portfolio
Affiliations
Certification
Accomplishments
Work Availability
Software
Timeline
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Patricia Bugg
Open To Work

Patricia Bugg

Goodlettsville,TN

Summary

Dynamic leader with extensive experience in program development and compliance at Tennessee Department of Labor & Workforce Development. Proven success in designing training programs and fostering cross-functional collaboration to drive operational excellence. Skilled in leveraging LMS technologies to improve training effectiveness and address complex program challenges.

Overview

7
7
years of professional experience

Work History

Senior Director of Sub-recipient Oversight and Training

Tennessee Department of Labor & Workforce Development
02.2025 - Current
  • Proven ability to lead monitoring and compliance initiatives, deliver targeted technical assistance, and resolve complex program findings in alignment with federal and state regulations.
  • Directed compliance, training, and program performance initiatives, ensuring alignment with workforce development objectives.
  • Developed and implemented training programs via Learning Management Systems (LMS) and hybrid models, managed complaint resolution processes, and fostered cross-functional collaboration to improve service delivery and meet organizational goals.
  • Recognized for strong analytical, communication, and leadership skills that drive operational excellence and continuous improvement across diverse workforce programs.

Training Manager

Tennessee Department of Labor & Workforce Development
04.2019 - 02.2025
  • Led creation and implementation of learning management system and user guides for LMS (Schoology, Articulate360).
  • Developed two curricula for training external hires across all offices in Tennessee.
  • Contributed to creation and implementation of training materials for new unemployment system (October 2022).

Education

Master of Education - Mental Health Counseling and Diagnostics

Lindsey Wilson College
KY

Bachelor of Arts - Human Services

Lindsey Wilson College
KY

Skills

  • Program development
  • Training design
  • LMS expertise
  • Career counseling
  • Program evaluation
  • Federal regulations compliance
  • Workforce development
  • Training facilitation skills
  • Remote training
  • Microsoft program management
  • Project management expertise
  • Analytical thinking skills
  • Key performance indicators analysis
  • Cross-functional collaboration
  • Stakeholder relations management
  • Operational excellence strategies
  • Team leadership capabilities
  • Problem-solving abilities
  • Effective communication skills
  • Policy implementation strategies
  • Employee growth
  • Articulate software
  • Absorb and Schoology
  • SmartSimple platform
  • Creation software
  • Administrative oversight duties

Work Preference

Job Search Status

Open to work

Work Type

Full TimeContract WorkGig Work

Location Preference

Remote

Salary Range

$70000/yr - $100000/yr

Portfolio

Featured Picture
Sub-recipient Oversight LMS Module
Featured Picture
Workforce Innovation and Opportunity Act (WIOA) Sub-recipient Monitoring Unit Performance Analysis a
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Infographic on Proposed Process Change
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Infographic on Proposed Process Change
Featured Picture
Project Management Final Report

Affiliations

  • Tennessee Counseling Association
  • National Association of State Workforce Agencies
  • Association for Talent Development
  • National Association of Workforce Development Professionals

Certification

  • Generative AI, ADOBE
  • Data Storytelling
  • Microsoft Azure, AZ-900, Pending May 2026

Accomplishments

  • Designed and launched the Schoology Project, resulting in a 20% increase in federal compliance
  • Participated and tested new opertational system launch for Unemployment Insurance processing in Tennessee
  • Worked with Federal Stakeholders to improve Compliance Requirements in program operation by resolving two compliance finding within 10-week project timeframe.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Adobe Creative Cloud

Articulate 360

Schoology

Adobe Dreamweaver

Microsoft Suite

Microsoft Azure

HTML and CSS codes

Timeline

Senior Director of Sub-recipient Oversight and Training

Tennessee Department of Labor & Workforce Development
02.2025 - Current

Training Manager

Tennessee Department of Labor & Workforce Development
04.2019 - 02.2025

Master of Education - Mental Health Counseling and Diagnostics

Lindsey Wilson College

Bachelor of Arts - Human Services

Lindsey Wilson College
Patricia Bugg