Patricia Caldwell
Grants Pass,OR
Summary
I am looking for a career to use my customer service and management skills. I enjoy working with people and believe that a positive work environment can make a difference in work performance, I am dependable, well-versed and interested in a long term professional position.
Overview
24
24
years of professional experience
Work History
Designer/Sales
Gates Funiture
Grants Pass, OR
03.2024 - Current
- Designed projects, ensuring timely delivery within budget constraints.
- Developed innovative design concepts.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and sales.
- Created sketches to present design concepts to clients.
Assistant Manager
Coastal Farm & Ranch
Klamath Falls, OR
08.2008 - 02.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Caregiver
Senior And Disability Services
Klamath Falls, OR
03.2000 - 08.2008
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted patients with self-administered medications.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
Office Systems/General Studies
Oregon Institute of Technology
Klamath Falls, ORHigh School Diploma -
Mazama High School
Klamath Falls, OR06.1983
Skills
- Computer proficiency
- Microsoft Office
- POS
- CAD Drafting
- Management
- Money handling abilities
- Complaint handling
- Sales
- Bookkeeping
- Customer service
- Calm under pressure
- Complaint resolution
Timeline
Designer/Sales
Gates Funiture
03.2024 - Current
Assistant Manager
Coastal Farm & Ranch
08.2008 - 02.2024
Caregiver
Senior And Disability Services
03.2000 - 08.2008
Office Systems/General Studies
Oregon Institute of Technology
High School Diploma -
Mazama High School