Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Carrillo

Banning,Ca

Summary

Fulfillment professional with proven track record in optimizing operational efficiency and driving team success. Strong focus on process improvement, inventory management, and logistical coordination. Known for fostering collaborative environment and adapting to changing demands while ensuring high standards and consistent results. Skilled in leadership, problem-solving, and effective communication.

Overview

10
10
years of professional experience

Work History

Order Fulfillment Lead

NRI Warehouse
03.2020 - Current
  • Oversee the training and cross-training of team members
  • Lead and delegate a variety of order fulfillment tasks while working within SLA
  • Collaborate with the Supervisor by planning labor requirements based on forecast and direction from the Client Services team
  • Picking, packing, scanning, tagging along with other general warehouse duties

Warehouse Trainer

NRI Warehouse
04.2018 - 03.2020
  • Provides and coordinates training for a new hire and existing NRI employees to ensure training is delivered and evaluated for consistency
  • Coach, counsel, and inspire employees to not only meet but exceed required performance metrics
  • Aids in creating training programs by assessing skill/knowledge gaps, training objectives, work situations, changes in training SOP’s along with continuous improvement projects
  • Exhibit and practice positive communications and team-building skills with trainees to ensure a consistently professional environment

Order Fulfillment Processor

NRI Warehouse
04.2017 - 03.2018
  • Picking, packing, scanning, tagging along with other general warehouse duties
  • Worked with different products from clients that are heavily involved in daily styles

Client Services Coordinator

NRI Warehouse
09.2016 - 03.2017
  • Was a liaison between the clients and NRI operations by communicating and monitoring client priorities
  • Manages client relationships by effectively handling all client interactions, including higher level troubleshooting issues and collaborating with other departments
  • Coordinates flow of inventory with Inventory Team and VAS (Value Added Services)
  • Ensures client SLA’s are communicated to the operations team
  • Following NRI safety rules, safety procedures, security protocol and standard operating procedures (SOP)
  • Kept work and storage areas in a safe, clean, and tidy condition at all times.

Warehouse Worker

Select Staffing-RSI Cabinets
09.2015 - 08.2016
  • Checked merchandise through work orders
  • Documented information relating to receipt, storage and distribution of materials for processing
  • Matched and reviewed purchase orders to packing lists to make sure all required items are included
  • Installed shelves and cleaned cabinets before packed for delivery
  • Scanned orders needed for delivery

Education

High School Diploma -

Citrus High School

Skills

  • Picking and packing
  • Stock organization
  • Warehouse operations
  • Inspection skills
  • Teamwork and collaboration
  • Multitasking

Timeline

Order Fulfillment Lead

NRI Warehouse
03.2020 - Current

Warehouse Trainer

NRI Warehouse
04.2018 - 03.2020

Order Fulfillment Processor

NRI Warehouse
04.2017 - 03.2018

Client Services Coordinator

NRI Warehouse
09.2016 - 03.2017

Warehouse Worker

Select Staffing-RSI Cabinets
09.2015 - 08.2016

High School Diploma -

Citrus High School

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Patricia Carrillo