Patricia Cerveny

Nurse Director

Virtua Our Lady of Lourdes Hospital

Camden, NJ

08.1996 - Current

Conducted performance evaluations of nursing personnel to identify areas of improvement.
Maintained current knowledge of healthcare trends, regulations, protocols and standards relating to nursing practice.
Ensured compliance with applicable laws, regulations and accreditation standards related to clinical operations.
Monitored budgeting activities for assigned departmental budgets; prepared reports on budget variances as necessary.
Assisted in developing strategies for improving patient satisfaction scores across all units.
Facilitated interdisciplinary collaboration between departments to optimize patient care coordination.
Encouraged professional development amongst the nursing team by providing educational resources such as seminars or conferences.
Served as a liaison between hospital administration and nursing staff; addressed any issues promptly that arose from either side.
Reviewed incident reports submitted by nurses; identified root causes of errors or incidents related to patient safety concerns.
Implemented evidence-based practices designed to increase efficiency throughout the entire organization.
Monitored staff performance and provided coaching and formal counseling to staff.
Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
Performed personnel interviewing, hiring, disciplinary actions and dismissals.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.