Patricia Concannon

Jostens

06.2014 - 07.2024

Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Improved business processes by analyzing current practices and recommending optimization strategies.
Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
Collaborated with stakeholders to identify business needs and data sources.
Provided technical support for troubleshooting analytics and reporting issues.

Overview