Katelynn Garcia
Fort Collins,CO
Summary
Dynamic Business Analyst with a proven track record at TalentBurst, excelling in data analysis and team collaboration. Skilled in optimizing workflows and driving process improvements, I effectively gather relevant information and support product development. My strong communication skills foster coworking relationships, ensuring project success and operational efficiency. Looking to further build creative problem solving and learn new skills.
Overview
3
3
years of professional experience
Work History
Business Analyst
TalentBurst
11.2024 - Current
- Assisted in gathering and analyzing 1,000+ contracts to support project objectives
- Collaborated with team members to document processes and identify areas for improvement.
- Conducted data analysis using Excel and visualization tools to inform decision-making.
- Supported senior analysts in preparing reports and presentations for stakeholders.
- Participated in user acceptance testing to ensure system functionality met business needs.
- Learned software applications relevant to data management and reporting tasks.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Collaborated with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
Professional Nanny
Jovie
05.2023 - Current
- Engaged children in educational and recreational activities to promote cognitive and social skills.
- Implemented daily routines to ensure consistency and stability for children in care.
- Communicated effectively with parents regarding children's progress and behavior.
- Fostered a safe and fun environment by adhering to health and safety guidelines during all activities.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
- Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
- Fostered strong relationships with families, prioritizing open communication and trust building.
Barista/Bartender Apprentice
Radiator Cafe
05.2023 - 03.2024
- Crafted high-quality beverages using espresso machines and brewing equipment.
- Provided exceptional customer service to enhance guest experiences and build loyalty.
- Trained new baristas in beverage preparation and café operations for consistent quality.
- Managed inventory levels to ensure product availability and minimize waste.
- Implemented efficient workflow processes to improve service speed during peak hours.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Resolved customer complaints effectively to ensure satisfaction and repeat business.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation and bartending.
- Created seasonal beverage menu, driving increased interest and sales during holiday periods.
Education
High School Diploma -
Rocky Mountain School of Expeditionary Learning
Denver06.2017
Skills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- User acceptance testing
- Workflow Analysis
- Operations analysis
- Product development
- AI Builder Tester and Analysis
Timeline
Business Analyst
TalentBurst
11.2024 - Current
Professional Nanny
Jovie
05.2023 - Current
Barista/Bartender Apprentice
Radiator Cafe
05.2023 - 03.2024
High School Diploma -
Rocky Mountain School of Expeditionary Learning