Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Creedon

Philadelphia,Pennsylvania

Summary

Dynamic administrative professional with extensive experience at Bayada Home Health Care, excelling in data entry and office administration. Proven ability to manage high volumes of client accounts while maintaining confidentiality and compliance. Strong time management and communication skills, contributing to efficient workflows and enhanced operational success.

Overview

2026
2026
years of professional experience

Work History

Administrative Assistant

Bayada Home Health Care
02.2021 - Current
  • Processed insurance claims and verified patient information for accuracy and compliance.
  • Managed a high volume of client accounts efficiently, prioritizing tasks based on urgency and importance to maintain a well-organized workflow.
  • Maintained strict confidentiality while handling sensitive client information, ensuring compliance with industry regulations.
  • Processed customer invoices with notes, within established timelines.
  • Executed billing tasks and recorded information in company databases.
  • Entered invoices on LTC website portals. Faxed and mail invoices and notes on a timely bassis.
  • Assist virtual collectors with customer requests as well as resubmit claims.

Bar Manager

Coolies LLC
01.2012 - 03.2024
  • Oversaw daily operations, ensuring seamless service delivery and adherence to company standards.
  • Trained and mentored staff to enhance customer service skills and operational efficiency.
  • Developed and implemented beverage menus, incorporating seasonal trends and customer preferences.
  • Managed inventory levels, optimizing supply orders to reduce waste and control costs.
  • Ensured compliance with health and safety regulations, conducting routine inspections of bar area.
  • Collaborated with vendors to negotiate contracts for supplies, enhancing product quality and pricing terms.
  • Resolved customer complaints swiftly, fostering a positive atmosphere and ensuring guest satisfaction.
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Internal Revenue Processor

Federal Government
11.2018 - 08.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Construction Administrative Assistant

Townscapes Inc
2009 - 09.2014
  • Coordinated project schedules and deadlines to ensure timely completion of construction activities.
  • Managed communication between subcontractors, suppliers, and project managers to facilitate workflow efficiency.
  • Prepared and maintained accurate project documentation, including contracts, change orders, and invoices.
  • Assisted in budget tracking and expense reporting to support financial oversight of projects.
  • Conducted research and gathered information in support of construction supervisor's decision-making responsibilities.
  • Contributed to successful bid submissions by preparing comprehensive proposal packages that effectively showcased company capabilities.
  • Processed and filed construction punch lists, contractor progress reports and architectural monthly reports.
  • Coordinated daily mail and expedited overnight services, courier services and inter-office communications for construction site personnel.
  • Aided in risk mitigation efforts through careful record-keeping of insurance certificates for subcontractors and suppliers involved in projects.

Bar Manager

Irish Eddies Pub
10.2008 - 01.2012
  • Analyzed sales data to identify trends, adjusting strategies to maximize revenue generation.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Streamlined inventory management for optimal stock levels and reduced waste.

Education

High School Diploma -

Abraham Lincoln High School
Philadelphia, PA

Skills

  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • Microsoft outlook

Timeline

Administrative Assistant

Bayada Home Health Care
02.2021 - Current

Internal Revenue Processor

Federal Government
11.2018 - 08.2019

Bar Manager

Coolies LLC
01.2012 - 03.2024

Bar Manager

Irish Eddies Pub
10.2008 - 01.2012

Construction Administrative Assistant

Townscapes Inc
2009 - 09.2014

High School Diploma -

Abraham Lincoln High School

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Patricia Creedon