
Dynamic Store Manager at Farmers Home Furniture with a proven track record in enhancing customer service and driving sales strategies. Expert in inventory oversight and loss prevention, I successfully implemented promotional setups that significantly increased store visitation. Adept at team leadership and fostering a results-driven environment.
Customer service
Problem-solving
Customer relations
Multitasking and organization
Operations
Bank deposit procedures
Loss prevention
Bank and safe deposits
Inventory oversight
Loss prevention procedures
Retail merchandise quality standards
Strategic planning
Performance reviews
Sales analysis
Sales coaching
Maximizing profitability
Sales promotions
Leading staff meetings
Delegating work
Personnel development
Operations oversight
Employee terminations
Talent recruitment
Financial operations management
Program implementation
Team building
Verbal and written communication
Risk management
Process improvements
Marketing and promotions
Special events
Operational efficiency
Accurate money handling
Customer response
Sales professional
Payroll management
Retail sales techniques
Team development
Sales strategies
Order management
Relationship building and management
Opening and closing procedures
Work Planning and Prioritization
Documentation and reporting
Accurate cash handling
Employee scheduling
Sales expertise
Staff management
Staff supervision
Store displays
Policies and procedures
Supply ordering
Leadership development
Operations management
Recruiting and hiring
Team motivation
Goals and performance
Team building and leadership
POS systems
Recruitment and hiring
Inventory control
Employee training
Retail inventory management
Cash management
Store merchandising
Inventory management
Team leadership and coaching
Outstanding communication skills
Friendly and positive
Team leadership
Store opening and closing
Customer service management
Store operations
As a store manager in Thomson Ga I was in the President’s Club 16 years straight which means the store had a profit over 21%. I was also chosen by my peers and the corporate office for a leadership award. I have been a specialist for the company where I travel to help out struggling stores.