Hi, I’m
Patricia Dela Cruz
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
years of professional experience
1
Certification
Work History
Sinus Relief CenterLas Vegas, Nevada
Surgical and Back Office Medical Assistant
03.2022 - Current
Job overview
- Answer incoming phone calls and schedule patient appointments
- Organize and fax outgoing referrals to various specialities per patient request
- Prepare exam and treatment rooms with necessary instruments for patients including preparation and maintenance of supplies and equipment for treatments, including sterilization
- Document the patient history, physical exam, procedures, and patient plan, as performed by the provider
- Assist the surgeon during surgery, providing suction, monitoring instruments, and swapping tools as necessary
- Provide post-operative instruction to patient regarding healing and care
The Venusian LuxeLas Vegas, NV
Founder and CEO
01.2021 - Current
Job overview
- Managed day-to-day operations of a busy online shop which included processing and packing customers’ orders and dropping packages off at USPS/UPS
- Promoted products on social media, online ad campaigns, and word-of-mouth initiatives
- Customer services duties included replying to emails and direct messages on multiple social media platforms
Kung Fu TeaLas Vegas, NV
Barista and Cashier
11.2021 - 03.2022
Job overview
- Provided top tier customer service with a friendly attitude, balancing customer relations with fast and efficient service
- Maintained and operated boba machines, blenders, espresso streamers, and other necessary equipment
- Sanitized counters, machines, utensils, and seating areas daily
- Multi-tasked between cashier and barista as needed throughout the day
Interfaith Community ServicesEscondido, CA
Resident Behavioral Health Aide
04.2020 - 03.2021
Job overview
- Provided a basic level of behavioral and psychiatric care to patients that have been discharged from Veterans Affairs Medical Center, Managed Health Plans, Palomar Hospital and Tri-City Hospital
- Answered phone lines and assisted patients with scheduling and confirming medical appointments
- Performed routine vitals checks and urine analyses
Education
University of California, IrvineIrvine, CA
Bachelor of Arts from Public Health Policy
03.2020
Skills
- Multitasking and Prioritization
- Problem Anticipation and Resolution
- Clear Communication
- Data Entry
- Multi-line phone systems
- Payment Processing
- Vitals Collection and Documentation
- Scheduling Appointments
- Checking In/Out Patients
- Scribe
- Electronic Medical Records
- Examination Preparation
- Procedure Assistance
- OR Scrub
- OR Circulator
- Specimens Collection and Processing
- Sterilization
- CT Scan
- Patient Triage
- Restocking Lab Supplies
Languages
Tagalog
Native or Bilingual
Certification
Basic Life Support - American Cancer Society
August 2022 - August 2024
Timeline
Surgical and Back Office Medical Assistant
Sinus Relief Center
03.2022 - Current
Barista and Cashier
Kung Fu Tea
11.2021 - 03.2022
Founder and CEO
The Venusian Luxe
01.2021 - Current
Resident Behavioral Health Aide
Interfaith Community Services
04.2020 - 03.2021
University of California, Irvine
Bachelor of Arts from Public Health Policy
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