Patricia Delgado
Monrovia,CA
Summary
Healthcare operations leader with experience in operational oversight and financial budgeting. Implemented quality improvement initiatives that improved patient outcomes. Skilled in strategic planning and practice leadership to support regulatory compliance and service line growth.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Regional Administrator
United Surgical Partners
Los Angeles, CA
02.2026 - Current
- Provide operational and financial oversight for multiple ambulatory surgery facilities
- Lead day-to-day facility operations in partnership with administrators, medical staff, and governing boards
- Developed and managed operating, staffing, and capital budgets to ensure financial sustainability
- Lead and develop facility leadership teams; oversee workforce planning and performance management
- Ensure compliance with regulatory, accreditation, quality, and safety standards
- Identified and implemented opportunities for service line growth and operational improvement to drive facility performance
- Supported quality improvement, infection control, and patient experience initiatives to enhance patient outcomes
Regional Director
Northwest Eye Surgeons
Seattle, Washington
06.2019 - 01.2026
- Develop and execute strategic plans to achieve the organization's goals within the King County Region.
- Collaborate with executive leadership to align regional strategies with overall organizational objectives.
- Oversee the day-to-day operations of ophthalmology practices, ensuring efficiency and adherence to best practices.
- Led and mentored team of ophthalmologists and support staff, fostering professional development and enhancing team capabilities.
- Implement quality assurance programs that improved patient outcomes and increased satisfaction levels.
- Monitor and evaluate clinical performance, patient safety, and adherence to clinical guidelines.
- Ensure compliance with healthcare regulations, standards, and organizational policies.
- Develop and manage budgets for the region, including forecasting, expense control, and financial performance analysis.
- Monitor financial metrics, identify opportunities for cost savings, and drive revenue growth.
- Conduct performance evaluations and address any personnel issues in a timely and effective manner.
- Monitored market trends and adjusted strategies to maintain competitive advantage and support growth.
- Build and maintain relationships with patients, referring physicians, and community organizations.
- Work closely with other regional directors, department heads, and healthcare providers to ensure integrated and cohesive care.
ASC Manager
Northwest Eye Surgeons
Seattle, Washington
10.2021 - 10.2023
- Reviewed ASC financial health routinely and developed actionable plans to achieve financial goals.
- Coordinated with surgeons and staff to streamline operational processes, improving overall workflow efficiency.
- Maintained optimal staffing levels for ASC operations.
- Managed the hiring process to ensure adequate staff coverage.
- Assign and monitor employee schedules.
- Observe staff for annual competencies and conduct quarterly and annual reviews.
- Initiated team-building activities, employee appreciation programs, and regular staff meetings to enhance team cohesion.
- Oversaw the daily flow of activities at ASC.
- Ensure compliance with the company’s Policy and Procedures, CMS, Washington State Law, and AAAASF standards.
Lead Surgical Technician
Northwest Eye Surgeons
Seattle, Washington
08.2019 - 10.2021
- Processed and sterilized surgical instruments, maintaining safety and effectiveness.
- Maintain sterile environments during surgical procedures.
- Executed room turnover and setup, ensuring readiness for surgical procedures.
- Assist managing surgical flow.
- Pull all instruments for cases of the day.
- Handle and sterilize surgical equipment
- Manage daily caseload.
- Worked with surgeons to hand tools during procedures.
- Assisted the surgical technician team during procedures, facilitating smooth operations.
Medical Assistant
Northwest Eye Surgeons
Seattle, Washington
06.2019 - 08.2019
- Coordinated surgical schedule to optimize patient flow.
- Conducted instrument processing for surgical procedures.
- Trained medical assistants on best practices to enhance service delivery.
- Managed administrative duties to support office operations.
- Scheduling appointments.
- Turnover.
Education
M.D. - Medicine
Universidad Central Del Este
San Pedro De Macoris, RD10-2018
Bachelor's - Natural Science
Sacred Heart University
San Juan, PR05-2013
Skills
- Operational management
- Financial planning
- Financial management
- Regulatory compliance
- Quality improvement initiatives
- Strategic planning
- Practice leadership
- Surgery experience
- EMR systems and administrative experience
Certification
- CPR / AED / First-Aid - Sept 2028
- Medical Assistant Registration - WA - Oct 2027
- Surgical Technologist Regristration - WA - Oct 2026
AWARDS:
- Character Award: Flexibility 2019
- Character Award: Fun 2020
- Innovation Award 2021: Given to the employee who is in consistent pursuit of new ideas and his willingness to make change happen.
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Regional Administrator
United Surgical Partners
02.2026 - Current
ASC Manager
Northwest Eye Surgeons
10.2021 - 10.2023
Lead Surgical Technician
Northwest Eye Surgeons
08.2019 - 10.2021
Regional Director
Northwest Eye Surgeons
06.2019 - 01.2026
Medical Assistant
Northwest Eye Surgeons
06.2019 - 08.2019
M.D. - Medicine
Universidad Central Del Este
Bachelor's - Natural Science
Sacred Heart University