Patricia DelVecchio
Montgomery,NY
Summary
Experienced Site & Program Manager with 10+ years in government contracting, humanitarian services, law enforcement, and healthcare administration. Skilled in staff leadership, compliance with DHS/ORR/Federal guidelines, crisis response, and bilingual communication (English/Spanish). Proven ability to oversee large-scale operations, ensure safety and compliance, and lead cross-functional teams in high-pressure environments. Cleared with Federal Security Clearance (SSBI).
Overview
14
14
years of professional experience
1
1
Certification
Work History
Site Manager
Federal Contractor, DHS
Fort Lauderdale, FL
05.2023 - 07.2025
- Managed operations for DHS detention processing, supervising 5–20 staff. Processed parole cases, maintained detainee property inventory, and supported humanitarian services. Provided Spanish translation and maintained compliance with federal guidelines. Held Federal Security Clearance (SSBI); skilled in Microsoft Office for reporting and case tracking.
Program Manager
Catholic Charities
San Diego, CA
09.2022 - 05.2023
- Directed migrant sheltering operations (congregate & non-congregate). Oversaw 40+ staff and volunteers. Coordinated transportation, meals, supplies, medical care, and legal document review. Trained and mentored staff, ensuring confidentiality and program compliance.
Shift Supervisor
SOSi (CBP Sector)
Yuma, AZ
05.2022 - 09.2022
- Supervised 90 process coordinators in high-volume DHS processing center. Led daily briefings with CBP Watch Commanders. Monitored performance, provided training, and resolved employee issues. Managed detainee intake, property logging, welfare checks, and DHS portal updates.
Lead Case Manager
Endeavors (ORR)
Pecos, TX
07.2021 - 03.2022
- Managed 178 case managers serving 1,200 unaccompanied minors. Oversaw database reporting, reunification compliance, and sponsor communication. Trained staff in ORR standards; ensured welfare and safety protocols.
Shift Supervisor
TEEMA
Pomona, CA
06.2021 - 07.2021
- Directed 80 Youth Care Workers supporting 1,500 unaccompanied minors. Ensured contractual compliance and operational performance.
Shift Supervisor
SOSi International
San Antonio, TX
03.2021 - 06.2021
- Managed 150 Youth Care Workers and 1,200 minors in a COVID-19 unit. Facilitated language support between minors, sponsors, and medical staff.
Clerk II
Kaiser Permanente
San Diego, CA
11.2020 - 03.2021
- Scheduled MOHS surgeries, coordinated with physicians, patients, and insurers. Provided cosmetic/dermatology support and patient upselling.
Health & Human Services Specialist
County of San Diego
San Diego, CA
05.2020 - 11.2020
- Processed public assistance applications, eligibility, and income verification. Managed caseloads and maintained compliance across multiple systems.
Correctional Officer III
Greenhaven Maximum Correctional Facility
NY
09.2014 - 09.2018
- Maintained order and safety for 2,500 inmates; managed facility arsenal. Served as Spanish interpreter and parole liaison.
Manager, Authorization Dept.
Orange Radiology
Goshen, NY
02.2011 - 09.2014
- Created insurance authorization system for 300-physician practice, generating $1M monthly. Verified eligibility, secured insurance approvals, and streamlined workflows.
Education
GED -
Newburgh Free Academy
Newburgh, NY11-2001
Skills
- Staff Leadership & Training (Teams of 20–178)
- Federal & State Compliance (DHS, ORR, CBP)
- Law Enforcement & Security Procedures
- Case Management & Humanitarian Services
- Incident Response & De-escalation
- Data Entry & Records Management (DHS e3, MS Office)
- Bilingual: English & Spanish
Certification
- Florida G License (2025–2027)
- Florida D Security License
- Peace Officer Certification
- Firearms License
- CPR & AED Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Native or Bilingual
Timeline
Site Manager
Federal Contractor, DHS
05.2023 - 07.2025
Program Manager
Catholic Charities
09.2022 - 05.2023
Shift Supervisor
SOSi (CBP Sector)
05.2022 - 09.2022
Lead Case Manager
Endeavors (ORR)
07.2021 - 03.2022
Shift Supervisor
TEEMA
06.2021 - 07.2021
Shift Supervisor
SOSi International
03.2021 - 06.2021
Clerk II
Kaiser Permanente
11.2020 - 03.2021
Health & Human Services Specialist
County of San Diego
05.2020 - 11.2020
Correctional Officer III
Greenhaven Maximum Correctional Facility
09.2014 - 09.2018
Manager, Authorization Dept.
Orange Radiology
02.2011 - 09.2014
GED -
Newburgh Free Academy