Patricia Diaz Frutis
Lake Elsinore,CA
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Experienced in billing and collection procedures. Advanced medical terminology knowledge.
Hardworking employee with customer service, multitasking and time management abilities.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Cashier
Disneyland Resort
Anaheim, CA
06.2024 - Current
- Processed cash, credit card, and debit card transactions accurately and efficiently.
- Verified customer orders for accuracy and completeness.
- Answered questions about store products, services, prices, returns.
- Greeted customers and provided prompt, friendly service.
Medical Assistant Student
College & Career Advantage
Mission Viejo, CA
01.2024 - 05.2024
- Provided support with front desk duties such as checking in patients, collecting copayments and deductibles, answering phones.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Documented notes during patient visits.
- Followed all safety protocols when handling hazardous materials.
- Responded quickly and effectively to emergency situations.
- Performed venipuncture, blood collection and blood glucose levels under direct supervision of a physician or registered nurse.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered lab tests, x-rays, and other diagnostic studies as requested by a physician.
- Adhered to HIPAA guidelines regarding patient privacy.
Teaching Assistant
Marbella Montessori
09.2023 - 01.2024
- Assisted teachers with classroom
- Supported classroom maintenance and upkeep, organizing books and materials.
- Supported classroom activities, tutoring, and reviewing work.
Medical Device Assembler
Applied Medical
07.2021 - 08.2023
- Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
- Maintained high levels of accuracy in documentation, recording detailed information about product assemblies for traceability purposes.
Cashier
Crown Valley Market
02.2021 - 07.2021
- Answered customer questions and provided store information.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
Education
Medical Assistant Certificate - Medical Assistant
College & Career Advantage
Mission Viejo, CA05.2024
Some College (No Degree) - Phlebotomy And Laboratory Assistant
Saddleback College
Mission Viejo, CAAssociate of Science - Health Sciences
Saddleback College
Mission Viejo, CASome College (No Degree) - Teacher Assistant
Saddleback College
Mission Viejo, CAGED -
Saddleback College
Mission Viejo, CAHigh School Diploma -
Yaseem
Cuernavaca Morelos12.2017
Skills
- Excellent customer service
- Patient confidentiality
- Venipuncture
- Medical records handling
- Electronic health records
- Data entry
- Medical terminology
- Patient care
- Medical terminology knowledge
- Certified in basic life support (BLS)
- Clinical documentation
- Healthcare software proficiency
- Clinical and administrative support
- Fluent in Spanish
- Vital signs and examinations
- HIPAA compliance
- Specimens collection and processing
- Guest engagement
- Cash handling expertise
- POS system operation
- Food preparation assistance
Certification
- Medical Assistant
- First Aid/CPR Certified
- HIPPA
- Regenerative Agriculture
- Urban Farming
- OSHA certificate
Languages
Spanish
Native/ Bilingual
Timeline
Food Service Cashier
Disneyland Resort
06.2024 - Current
Medical Assistant Student
College & Career Advantage
01.2024 - 05.2024
Teaching Assistant
Marbella Montessori
09.2023 - 01.2024
Medical Device Assembler
Applied Medical
07.2021 - 08.2023
Cashier
Crown Valley Market
02.2021 - 07.2021
Medical Assistant Certificate - Medical Assistant
College & Career Advantage
Some College (No Degree) - Phlebotomy And Laboratory Assistant
Saddleback College
Associate of Science - Health Sciences
Saddleback College
Some College (No Degree) - Teacher Assistant
Saddleback College
GED -
Saddleback College
High School Diploma -
Yaseem