Patricia Dickinson
Chesterton,IN
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
23
23
years of professional experience
Work History
Sales Associate
Scrubs Outlet
Merrillville, IN
08.1999 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Completed orders and organized product deliveries to meet customer timetables.
- Prepared large cash deposits with zero discrepancies.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Educated associates on market trends and stayed up-to-date on forecasts.
Education
High School Diploma -
Chesterton Senior High School
Chesterton, IN06.1976
Skills
- Teamwork and Collaboration
- Customer Needs Assessment
- Educational Sales
- Membership Sales
- Stocking and Receiving
- Self-Checkout Assistance
- Verbal and Written Communication
- Policy and Procedure Adherence
- Customer Service
- Upselling Techniques
- Store Opening and Closing
- Sales Expertise
- Sales Trends
- Cash Handling
- POS System Operations
- Stockroom Organizing
- Product Recommendations
- Credit and Cash Transactions
- Promotional Sales Events
- Answering Customer Questions
- Sales Communications
- Retail Knowledge
- Returns and Refunds
- Speaking Clearly
- Upselling Products and Services
- Patron Experiences
- Folding Clothes
- Item Fittings
- Trade Show Sales
- Cash Register Operations
- Retail Store Operations
- Garment Fittings
- Customer Understanding
- Register Preparation
- Activating Phones
- Efficient Sales Transactions
- Following Up with Clients
- Merchandising
Timeline
Sales Associate
Scrubs Outlet
08.1999 - Current
High School Diploma -
Chesterton Senior High School
Similar Profiles
KENNEDY FARTHINGKENNEDY FARTHING
Enterprise and Wholesale Account Manager at Careismatic Brands - Scrubs DivisionEnterprise and Wholesale Account Manager at Careismatic Brands - Scrubs Division
Veronica MaurathVeronica Maurath
Operations Assistant at Scrubs & BeyondOperations Assistant at Scrubs & Beyond
Liz BerryLiz Berry
Store Manager at Scrubs & BeyondStore Manager at Scrubs & Beyond
Robert J. CapehartRobert J. Capehart
Senior Division Manager - Primary Operations at Cleveland-Cliffs Burns HarborSenior Division Manager - Primary Operations at Cleveland-Cliffs Burns Harbor
David SnodgrassDavid Snodgrass
Property Manager at Silver Edge Property ManagementProperty Manager at Silver Edge Property Management