Patricia Dukes
Cincinnati,OH
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/Phlebotomist
Midwest Medical Group
06.2019 - Current
- Perform many administrative duties, including answering telephones, greeting patients, updating and filing patients' medical records, handling correspondence, scheduling appointments, laboratory services.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Collect and process urine and blood specimens
- Collect and process throat cultures
- Perform CLIA Waived tests, and collect and process Drug Screens
- Prepare home health agency orders and plan of care
- Administer electrocardiograms
- Assist in minor procedures
- Perform venipuncture
- Record patient history
Education
High school diploma -
Smart Horizons Online
Pensacola, FLDiploma - Certified medical assistant
Everest Community College
Norcross, GA10.2008
Skills
- Lab Tests
- Venipuncture (5 years)
- Administrative experience
- EKG (4 years)
- Customer service (5 years)
- Vital signs (5 years)
- Specimen collection / processing (5 years)
- Electronic Health Records (4 years)
- Appointment Scheduling
- Patient care
- Triage
- Medical Supplies
- Primary care (4 years)
- Phlebotomy
Certification
- BLS Certification
- Medical Assistant
- AHA Certification
- CCMA Certification
- BLS Certification
- CPR Certification
Additional Information
- Communication
- Empathy
- Leadership
- Problem solving
- Attention To Detail
- Compassion
- Observation
- Customer Service
- Teamwork
- Critical thinking
- Active listening
- Collaboration
Personal Information
- Willing To Relocate: Georgia
- Title: CERTIFIED MEDICAL ASSISTANT
Timeline
Medical Assistant/Phlebotomist
Midwest Medical Group
06.2019 - Current
High school diploma -
Smart Horizons Online
Diploma - Certified medical assistant
Everest Community College
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