Overview
Work History
Education
Skills
Timeline
Generic

Theresa Washington

Brooklyn,NY

Overview

2026
2026
years of professional experience

Work History

Medical Assistant/phlebotomist

Doral Multi-specialty
2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.

Registered Medical Assistant

UTICA MEDICAL
04.2021 - Current
  • Performed pulmonary function test, Venipuncture, EKG, Sudoscan, and Vital signs. Sanitized lab after every patient. Checked patients in and out of the electronic health record and print patient referrals.
  • Schedule and confirm patients for appointments, Scan patient documents for their file.
  • Enter new patients in the electronic health record system as well as update existing patient’s files, Cross reference patients insurance.

Home Health Aid

IDEAL-HOME CARE SERVICES
01.2016 - Current
  • Record patients’ vital signs, Remind patients to take medication within due time Accompany patients to medical appointments.
  • Assist patients with daily activities such as bathing, eating, exercise, and other personal care needs.

Teller

Pay-O-Matic Corp
01.2011 - 03.2013
  • Process complex financial transactions in an accurate and efficient manner while multitasking. Responsible for identifying customer requirements through regular contacts and ensuring. Regulatory requirements are adhered while providing P.O.M services. Refer financial products and services of P.O.M.

Shift Manager

KINGDOM MANAGEMENT
06.2008 - 04.2010
  • Maintain the stability of shifts which includes ensuring the safety of the staff and supervising the cashiers as well as other team members.
  • Perform cash handling and food safety procedures.
  • Accountable food ordering, crew scheduling, weekly inventory and daily work sheets.

Register Complex Supervisor

CENTURY 21 DEPARTMENT STORE
10.2007 - 06.2008
  • Delegate responsibilities to the cashier, Accommodate cashiers with proper utensils necessary for performance.
  • Oversee all cashiers transactions ensuring no suspicious activities.

Education

High School Degree - obtained

GEORGE W. WINGATE HS
Brooklyn, New York

Medical Assistant Program - Graduated

ALLEN SCHOOL OF HEALTH SCIENCES
Brooklyn, New York
07.2021

Skills

  • Perform Phlebotomy Visual Acuity Basic Lab Tests
  • EKG/ECG Pulmonary Functions Test Patient Histories
  • Vital Signs Dermal Skin Punctures Front Office Duties
  • Basic Hematology Basic Injections Multi-Line Phones
  • Sterilization of instruments Clinical Chemistries Confirming Appointments
  • Basic Urinalysis Specimen Collection CPR Performed
  • HIPAA compliance
  • Customer service
  • Medical terminology knowledge
  • EMR / EHR
  • Patient-focused care
  • Clinical documentation
  • Reliable team player
  • Procedure assistance
  • CPR

Timeline

Registered Medical Assistant

UTICA MEDICAL
04.2021 - Current

Home Health Aid

IDEAL-HOME CARE SERVICES
01.2016 - Current

Teller

Pay-O-Matic Corp
01.2011 - 03.2013

Shift Manager

KINGDOM MANAGEMENT
06.2008 - 04.2010

Register Complex Supervisor

CENTURY 21 DEPARTMENT STORE
10.2007 - 06.2008

High School Degree - obtained

GEORGE W. WINGATE HS

Medical Assistant Program - Graduated

ALLEN SCHOOL OF HEALTH SCIENCES

Medical Assistant/phlebotomist

Doral Multi-specialty
2024 - Current

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Theresa Washington