Patricia DuPrey
Fontana,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
30
30
years of professional experience
Work History
Cashier
Burlington
Corona, California
10.2023 - 05.2025
- Processed customer transactions efficiently and accurately.
- Managed cash register operations and maintained balanced drawers.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout area for customer convenience.
- Handled returns and exchanges according to store policies.
Loan Service Specialist
Pomona First Federal Bank & Trust
Rancho Cucamonga, CA
04.1996 - 07.2009
- Developed strong relationships with customers through high levels of customer service.
- Responsible for paying property taxes and property insurance from borrowers impound/escrow account.
- Setup impound/escrow accounts for borrowers that didn't have this done when the loan funded.
- Balanced out general ledger accounts.
- Processed year end procedure for the lending portion of the bank.
- Processed borrowers loan payments when help was needed.
General Merchandiser
Linens 'n Things
Chino Hills, CA
05.2002 - 05.2002
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support.
- Responsible for setting up and displaying merchandise before store's grand opening.
CUSTOMER SERVICE REPRESENTATIVE
Home Express
Rancho Cucamonga
07.1995 - 07.1996
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer calls with minimal wait times.
- Handled returns or exchanges of merchandise from customers.
- Handled customer purchases on cash register.
Education
High School Diploma - General Studies
King Philip Regional High School
Plainville, MA 10.1983 - 06/1984
Skills
- Oral and Written Comprehension
- Excellent Time Management
- Team Player
- Cash Handling
- Organizational Strengths
- Analytical and Critical Thinking
- Active Listening and Learning
- Manage Complaints
- Balance Sheet Expertise
- Serve Customer Needs
- Problem solving
- Credit and cash transactions
- Refunds and exchanges
Timeline
Cashier
Burlington
10.2023 - 05.2025
General Merchandiser
Linens 'n Things
05.2002 - 05.2002
Loan Service Specialist
Pomona First Federal Bank & Trust
04.1996 - 07.2009
CUSTOMER SERVICE REPRESENTATIVE
Home Express
07.1995 - 07.1996
High School Diploma - General Studies
King Philip Regional High School
10.1983 - 06/1984