PATRICIA DYKES
Nature of Early Play, Inc. / Play Mart, Inc.
SOMERSET,KY
1
Certification
14
years of professional experience
Administrative professional with strengths in office management, scheduling, communication, and team collaboration. Supports multiple tasks efficiently, maintains smooth operations, and adapts to changing needs while fostering positive working relationships. Known for reliability, data entry, file organization, and customer service.
Work History
Administrative Assistant / E-Commerce Specialist Liaison / Shipping Assistant
9 Years 9 Months- Utilized 3PLs to identify optimal shipping rates, enhancing cost-effectiveness.
- Use 3PLs to determine the best shipping rates
- Monitored compliance with company policies and procedures to uphold operational standards.
- Analyze, plan, and implement Quick Order, House Accounts, Sales Representative Projects, and GSA Government orders
- Assist/Train sales representatives in all aspects of the distributor website
- Maintain customer relations/accounts.
- Cultivated strong customer relationships through regular communication and support.
Sales
5 Months- Filed orders for Click-List efficiently.
- Increased sales revenue by implementing effective field sales strategies and techniques.
- Improved sales performance through the development of effective sales strategies tailored to client needs.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales Associate
3 Years 11 Months- Assisted management in training staff on daily store operations to enhance team efficiency.
- Developed and maintained positive customer and vendor relations to support business growth.
- Implemented effective merchandising strategies to enhance product visibility in the store.
- Maintain inventory levels while minimizing shrink
- Ensure compliance with Company policies and procedures.
Education
Associate of Applied Science - Medical Administrative
Associate of Science - Medical Administrative
Associate of Science - Medical Information Technology
120-hour internship in Medical Information Technology at Intrust Healthcare of Somerset, KY
Skills
Administrative support
Office administration
Time management
Customer service
File organization
Data entry
Typing Efficiency
Technical Proficiency
Proficient in office software
Zoho expertise
Monday.com expertise
E-commerce logistics
Certification
- Electronic Health Records Specialist
- Medical Records Specialist
- Hospital Admissions Specialist
- Medical Unit Coordinator
- Medical Administrative Assistant
Timeline
Administrative Assistant / E-Commerce Specialist Liaison / Shipping Assistant
Nature of Early Play, Inc. / Play Mart, Inc.
02.2017 - CurrentRead More
Sales
Kroger
02.2016 - 07.2016Read More
Sales Associate
Paul’s Discount & Surplus
06.2012 - 05.2016Read More
Somerset Community College
Associate of Applied Science from Medical Administrative
Read More
Somerset Community College
Associate of Science from Medical Administrative
Read More
Somerser Community College
Associate of Science from Medical Information Technology
Read More