Patricia Eldridge-Lazaridis
Rotonda West,FL
Summary
Dynamic health club manager and peer support coach with a proven track record at helping clients set and achieve goals. Excels in customer service and problem-solving. Successfully enhances client satisfaction and retention through clear, effective communication, active listening and accountability support. Caring, knowledgeable supporter of recovering clients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs to help attain long-term behavioral and wellness goals.
Overview
13
13
years of professional experience
Work History
Coach/Owner
Peer to Peer Recovery Coaching
01.2025 - Current
- Develops and implements individualized treatment plans.
- Provides individual counseling to support recovery goals.
- Works with clients to prevent relapse with targeted recovery program mentoring.
- Provides accountability to help maintain goals.
- Documents case management activity for accurate, reliable records and optimal continued care.
- Supports clients with compassionate, empathetic face-to-face or online counseling.
- Willingly meets clients where they are at in their recovery journey.
Front Desk Manager
Nantuket Health Club
10.2012 - 07.2023
- Trained and oversaw existing and new employees.
- Developed and maintained relationships with customers and suppliers through personalized conversation and attention.
- Maintained professional, organized, and safe environment for employees and clients.
- Effectively dealt with employee and client inquires and complaints.
- Created and maintained client training and employee schedules.
- Responsible for billing, collecting membership dues, and client training fees.
- Maintained high level of customer satisfaction and retention.
- Oversaw daily operations including opening and closing, settling cash drawer and reports.
Education
Certifications -
Various
Skills
- Motivational Interviewing
- Goal setting
- Clear communication
- Continuing education
- Peer support
- Client relationship building
- ALP trained
- Decision-making
- Conflict Resolution
- Time management
Timeline
Coach/Owner
Peer to Peer Recovery Coaching
01.2025 - Current
Front Desk Manager
Nantuket Health Club
10.2012 - 07.2023
Certifications -
Various
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