Led strategic planning initiatives for regulatory compliance and healthcare standards.
Managed operational workflows to ensure effective licensing of medical professionals.
Oversaw licensing and regulation of physicians and physician assistants, ensuring compliance with industry standards.
Coordinated training programs for board members on legislative changes and policies.
Deputy Director
Arizona Medical Board
Scottsdale, Arizona
04.2014 - 08.2014
Led strategic initiatives to enhance regulatory compliance and public safety.
Oversaw licensing projects to maintain regulatory compliance.
Coordinated with healthcare professionals to address licensing and enforcement issues.
Developed policies to streamline board operations and improve efficiency.
Investigations Manager
Arizona Medical Board
Scottsdale, Arizona
01.2006 - 10.2013
Led activities of eight staff investigators and three support staff, ensuring alignment with investigative goals.
Evaluated complaints and correspondence, taking decisive action to address issues and improve stakeholder satisfaction.
Participated as a member of the Staff Management Team and the Staff Investigative Review Committee.
Developed and updated policies and procedures for investigative staff, enhancing operational efficiency and compliance.
Acted for the Executive Director in her absence and at external meetings.
Investigator
Arizona Medical Board
Scottsdale, Arizona
06.2005 - 12.2005
Investigated complaints against licensed medical professionals for regulatory compliance.
Conducted thorough investigations into Medical Practice Act allegations, ensuring compliance and safeguarding public trust.
Analyzed evidence and documentation to support disciplinary actions.
Collaborated with legal teams to prepare case files for hearings.
Assistant Commissioner
New York City Fire Department
Brooklyn, New York
05.1994 - 06.1995
Supervised and trained legal staff in preparing and litigating administrative disciplinary trials, enhancing trial readiness and legal acumen. Provided advice on matters of legal strategy. Reviewed referrals of alleged employee misconduct to determine appropriate actions, ensuring compliance with legal standards and agency policies.Advised agency supervisory personnel in employee discipline. Reviewed negotiated pleas and settlements to ensure fair and uniform application of disciplinary program, promoting consistency and integrity in agency processes. Provided guidance and counseling on confidential matters involving employee discipline.
Developed and coordinated emergency response plans with city departments and agencies to ensure effective disaster management. with various city departments and agencies.
Developed training programs for staff on safety and operational procedures.
Oversaw resource allocation for fire prevention and community outreach initiatives to maximize impact and efficiency. for fire prevention and community outreach initiatives.
Investigating Attorney
New York City Fire Department
Brooklyn, New York
05.1988 - 04.1994
Represented the department in administrative hearings and court proceedings.
Managed cases in administrative and labor law, ensuring compliance with legal standards and regulations.
Advised on legal compliance for emergency response protocols.
Drafted contracts and agreements for departmental operations.
Education
Executive Education Program - Study of Strategic Management of Regulatory and Enforcement Agencies
Harvard Kennedy School of Government
Boston, Massachusetts
10-2011
Juris Doctor -
Brooklyn Law School
Brooklyn, New York
01-1985
Bachelor of Arts - Communication
State University of New York at Albany
Albany, New York
01-1982
Skills
Regulatory compliance
Licensing management
Healthcare regulations
Compliance auditing
Legal compliance
Policy development
Strategic planning
Certification
Admitted in Arizona
Timeline
Executive Director
Arizona Medical Board
02.2015 - 05.2025
Acting Executive Director
Arizona Medical Board
08.2014 - 02.2015
Deputy Director
Arizona Medical Board
04.2014 - 08.2014
Investigations Manager
Arizona Medical Board
01.2006 - 10.2013
Investigator
Arizona Medical Board
06.2005 - 12.2005
Assistant Commissioner
New York City Fire Department
05.1994 - 06.1995
Investigating Attorney
New York City Fire Department
05.1988 - 04.1994
Executive Education Program - Study of Strategic Management of Regulatory and Enforcement Agencies