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Proven track record in debt recovery strategies, client relations, and negotiation, consistently achieving high collection rates and ensuring compliance with regulations.

Dynamic, goal-oriented professional with strong attention to detail and a commitment to excellence. Possesses a diverse skill set acquired through extensive experience in the collections industry, complemented by valuable roles in sales and customer service. Proven ability to effectively manage debt portfolios and enhance customer satisfaction, consistently achieving targets and contributing to organizational success. Dedicated team player ready to make a positive impact and drive results in any organization.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Experienced Collections Specialist bringing 10 years of success in sales and service positions. Eager to take on new role with long-term growth and advancement potential. Dynamic problem solver with first-rate skills in building relationships and resolving problems.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry level opportunities to expand skills while facilitating company growth.

Target-driven Sales Consultant with a proven track record in customer engagement, upselling, and closing sales in high-volume environments. Skilled at building strong client relationships, understanding customer needs, and delivering tailored solutions to maximise revenue. Adept at working to KPIs, managing leads, and providing exceptional service that drives repeat business.
Experienced with managing delinquent accounts and negotiating settlements to recover funds. Utilizes effective communication and investigative skills to resolve account issues. Track record of maintaining compliance with regulations and fostering positive client interactions.

PATRICIA ESPARZA

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Debt Collector

Social Media Moderator

Airbnb Customer Service Representative

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Bachelor Of Arts - Media Communications

Diploma -

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Debt Collector

Bachelor Of Arts - Media Communications

Social Media Moderator

Airbnb Customer Service Representative

Diploma -

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