Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Fallah

Houston,TX

Summary

At JL Beauty Supply Store, I excelled as a Customer Service Representative, enhancing customer satisfaction through effective problem-solving and engagement. My keen attention to detail and ability to manage store operations led to significant improvements in the customer experience. Skilled in both customer relations and merchandise management, I consistently delivered results beyond expectations.

Overview

1
1
year of professional experience

Work History

JL Beauty Supply Store

Customer Service Represenative
07.2021 - 04.2022
  • Stocked products & wigs
  • Helped customers find merchandise
  • Maintained a clean working environment
  • Improved customer satisfaction by addressing and resolving complaints in a timely and professional manner.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma -

Langham Creek High School
17610 FM 529, Houston, TX 77095
05-2024

Skills

  • Problem-Solving
  • Customer Service
  • Customer Service and Engagement
  • Attention to Detail
  • Customer experience
  • Customer Relations

Timeline

JL Beauty Supply Store

Customer Service Represenative
07.2021 - 04.2022

High School Diploma -

Langham Creek High School

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Patricia Fallah