Patricia Farley
West Palm Beach
Summary
Motivated operations manager seeking to transition into the culinary field, with a strong commitment to learning foundational kitchen skills and supporting a high‑standards culinary team. Brings over 20 years of customer service experience, fast‑food and casual‑dining background, and the discipline of an Army Veteran. Physically strong, reliable, and able to thrive on my feet in fast‑paced environments. Known for professionalism, attention to detail, and a steady, teachable work ethic.
Overview
8
8
years of professional experience
Work History
Operations Manager
Grill Hero PBC - NorEast Corp.
West Palm Beach
03.2025 - Current
- Led daily operations for the company’s first U.S. franchise location while managing a 5-person team in high-volume service environments.
- Coordinated scheduling, customer communication, payments, and operational logistics.
- Created standard operating procedures to enhance operational consistency and efficiency.
- Ensured cleanliness and safety standards for healthy food preparation environments.
- Performed deep cleaning, maintenance, and sanitation of commercial and residential cooking equipment.
- Worked independently and collaboratively in fast-paced service settings.
Operations Manager
1-800-Got-Junk - NorEast Corp
Daytona Beach
05.2023 - 03.2025
- Led 5-person team in fast-paced, physically demanding work environments, ensuring effective coordination and task completion.
- Supervised a 5-person team in physically demanding, fast-paced work environments.
- Oversaw customer service interactions, payment processing, and daily operational reporting to maintain seamless operations.
- Maintained organized, sanitary, and efficient workspaces and company vehicles.
Pre Roller
Frontier Farms - JJH Holdings
Palmer
01.2023 - 03.2023
- Operated in high-volume production environments, ensuring precision, consistency, and cleanliness to meet production demands.
- Portioned and weighed products according to strict standards, contributing to quality assurance and compliance.
- Maintained sanitary workstations and organized inventory systems, supporting operational efficiency and safety.
- Maintained high standards of production in fast-paced settings to meet deadlines.
Production Technician
Alaskan Original LLC - JJH Holdings
Wasilla
10.2022 - 02.2023
- Executed precise weighing, organized materials, and conducted thorough quality-control tasks to maintain product integrity.
- Applied attention to detail and consistency to optimize production workflows and enhance operational efficiency.
- Ensured strict sanitation standards in product handling within controlled environments to uphold safety and quality.
Garden Specialist
Southside Garden Supply
Wasilla
01.2018 - 01.2023
- Guided customers with product recommendations and effective problem-solving, fostering customer satisfaction.
- Provided tailored customer service in fast-paced retail settings, enhancing overall shopping experience.
- Ensured cleanliness and organization of retail and restroom areas to enhance customer experience.
- Oversaw inventory management, including shipments and product transfers, ensuring accurate daily cash reporting.
Education
High School Diploma -
Dimond High School
Anchorage, AK05-2006
Skills
- Food Safety & Quality Standards
- Restaurant & Hospitality Experience
- Customer Service Expertise
- Time Management & Attention to Detail
- Team Collaboration & Communication
- Operations & Leadership Experience
- Physical Stamina & Safe Lifting
- Reliability & Professional Discipline
Custom Section 1
- United States Army Veteran (2007–2012) — Served as an Avionics Technician on UH‑60 and CH‑47 helicopters with assignments across the East Coast and South Korea.
Timeline
Operations Manager
Grill Hero PBC - NorEast Corp.
03.2025 - Current
Operations Manager
1-800-Got-Junk - NorEast Corp
05.2023 - 03.2025
Pre Roller
Frontier Farms - JJH Holdings
01.2023 - 03.2023
Production Technician
Alaskan Original LLC - JJH Holdings
10.2022 - 02.2023
Garden Specialist
Southside Garden Supply
01.2018 - 01.2023
High School Diploma -
Dimond High School