Janette Medina
California Fish Grill
Bellflower,California
1
Language
9
years of professional experience
Experienced Restaurant General Manager with 9+ years of progressive leadership experience at California Fish Grill, advancing from Cashier to General Manager. Proven ability to lead high-performing teams, manage daily restaurant operations, develop employees, improve guest satisfaction, and support business growth. Experienced in new-store openings, staffing, training, operational execution, and building strong team culture. Recognized for developing team members and driving improvements in customer experience and online reputation.
Work History
General Manager
9 Years 4 Months- Progressed from Cashier to General Manager through strong performance, leadership, and operational knowledge.
- Oversee daily restaurant operations, including staffing, scheduling, inventory, cash handling, food safety, guest service, and team performance.
- Lead and develop managers, kitchen team members, and cashiers through hands-on coaching, training, and performance feedback.
- Conduct General Manager and Manager-in-Training training to help prepare future leaders for management positions.
- Successfully supported the opening of a new California Fish Grill location, helping establish operations, staffing, training, and team readiness in less than five weeks.
- Take over and stabilize restaurant locations by identifying operational opportunities, developing employees, and establishing clear expectations.
- Build strong teams by identifying employee strengths and creating opportunities for growth and advancement.
- Work closely with leadership to improve restaurant performance, guest experience, and operational standards.
- Help improve Yelp and customer satisfaction results through strong service standards, team accountability, and guest recovery.
- Handle employee relations, scheduling challenges, call-offs, performance issues, and day-to-day leadership decisions.
- Maintain compliance with company standards for food safety, cleanliness, quality, and operational procedures.
- Lead by example in a fast-paced, high-volume restaurant environment while maintaining a positive and professional team culture.
Education
High School Diploma
Skills
Restaurant Operations Management
Team Leadership & Development
New Store Openings
Staff Recruiting& Training
Scheduling & Labor Management
Guest Experience & customer recovery
Employee Coaching & Performance Management
Food Safety & Quality Standards
Inventory & Cost Control
Cash Handling
Conflict Resolution
Customer Recovery
Yelp & Online Reputation
Manager-in-Training Development
Team Building & Retention
P&L Management & Financial Performance
Languages
Spanish
Native or Bilingual
Timeline
General Manager
California Fish Grill
06.2017 - CurrentRead More
Jordan High School
High School Diploma
Read More