Aidan MacDonell
Rochester,NY
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.
Overview
4
4
years of professional experience
Work History
General Manager
Rev BBQ & Rev BBQ Outpost
Rochester, USA
2026.03 - Current
- Led full scale restaurant operations, overseeing daily service, financial performance, and staff management.
- Executed private events and catering services, coordinating internal teams to enhance guest experience and drive revenue.
- Managed guest issues and implemented retention strategies, preserving brand reputation and fostering customer loyalty.
- Conducted labor and sales evaluations to improve profitability and operational efficiency.
- Processed payroll and managed labor scheduling, aligning staffing levels with sales forecasts to optimize operational efficiency.
- Directed inventory control, ordering, vendor relationships, and invoice approvals to maintain cost accountability.
- Ensured seamless service execution during high-volume shifts and special events.
- Monitored financial reporting and shift-level performance metrics to support ownership decision-making.
- Contributed to establishing operational procedures to ensure efficient service delivery.
Assistant General Manager/Shift Supervisor
Rev BBQ & Rev BBQ Outpost
Rochester, USA
2025.03 - 2026.03
- Coordinated hiring, onboarding, and staff training to enhance operational efficiency.
- Oversaw front-of-house operations to maintain service standards and workflow efficiency.
- Facilitated communication between front- and back-of-house teams to ensure consistent service.
- Implemented BEO specifications for private events, ensuring seamless operational readiness.
- Assisted in payroll preparation, scheduling, and labor cost management.
- Conducted end-of-shift financial reporting including sales reconciliation and gratuity distribution.
- Managed multiple sections across various floors in the restaurant.
Server
The Revelry
Rochester, USA
2022.07 - 2025.03
- Managed sections across multiple floors of the restaurant, enhancing service efficiency.
- Ensured order accuracy and quick delivery.
- Provided a warm introduction to guests at their tables., ensuring adherence to restaurant standards.
- Assisted fellow servers by addressing their needs, fostering a collaborative environment.
Education
High School Diploma -
Bolivar-Richburg Central School
Bolivar, NYSome College (No Degree) - Business Administration
Monroe Community College
Rochester, NYSkills
- Restaurant operations management
- Private event management
- Catering operations
- Labor management
- Labor cost controls
- Payroll processing
- Scheduling and inventory control
- Vendor management
- Revenue optimization
- Financial reporting
- Guest retention
- Team building
- Front-back coordination
- POS systems management
- Attention to detail
- Customer service
- New restaurant openings
Timeline
General Manager
Rev BBQ & Rev BBQ Outpost
2026.03 - Current
Assistant General Manager/Shift Supervisor
Rev BBQ & Rev BBQ Outpost
2025.03 - 2026.03
Server
The Revelry
2022.07 - 2025.03
High School Diploma -
Bolivar-Richburg Central School
Some College (No Degree) - Business Administration
Monroe Community College