Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Patricia Fiallos

Orlando,FL

Summary

Versatile and bilingual professional with a proven track record in leadership and adaptability, demonstrated at Panera Bread as a Shift Manager. Excelled in customer service and inventory control, ensuring efficient operations and positive guest experiences. Skilled in quality assurance and safety compliance, with a focus on achieving and exceeding employer expectations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Manager

Panera Bread LLC
08.2023 - Current
  • Skilled in inventory management, ensuring accurate stock levels and minimizing waste.
  • Demonstrated ability to efficiently manage and direct a team of employees during shift operations
  • Effectively run a shift in the absence of upper management

Airbnb Hostess

Airbnb
06.2023 - Current
  • Maintain a clean and well-organized living space for guests, including regular cleaning and restocking of amenities
  • Ensures seamless check in/out experiences for guests, collecting feedback and reviews to improve future stays
  • Responds promptly to guest inquiries and requests, ensuring their needs are met promptly and efficiently

Barista

Starbucks LLC
01.2023 - 06.2023
  • Exceptional customer service skills, ensuring a positive and welcoming experience for all guests
  • Ability to work efficiently in a fast-paced environment, prioritizing tasks and maintaining a clean and organized workspace

Sales Associate

Hobby Lobby
11.2022 - 01.2023

-Seasonal Job-

  • Skilled in providing exceptional customer service by actively listening to customer needs and offering tailored product recommendations

Education

High School Diploma -

Oak Ridge High School
Orlando
05-2023

Skills

  • Bilingual (Spanish and English)
  • Leadership/ Adaptability
  • Customer service
  • Communication skills
  • Quality Assurance
  • Supply Ordering
  • Inventory Control
  • Safety Compliance

Certification

  • ServSafe Manager (ANSI)

Timeline

Shift Manager

Panera Bread LLC
08.2023 - Current

Airbnb Hostess

Airbnb
06.2023 - Current

Barista

Starbucks LLC
01.2023 - 06.2023

Sales Associate

Hobby Lobby
11.2022 - 01.2023
  • ServSafe Manager (ANSI)

High School Diploma -

Oak Ridge High School
Patricia Fiallos