Patricia Flores
Eagle Pass
Summary
Experienced with data analysis and management tools. Utilizes meticulous attention to detail to ensure data accuracy and reliability. Track record of effective teamwork and meeting project deadlines.
Diligent Gaming Inspector with strong background in data entry and management. Consistently ensured accuracy and efficiency in processing large volumes of data while maintaining confidentiality. Demonstrated proficiency in using database software and displaying excellent organizational skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Data Processor
Resplonsive Deployment
Eagle Pass, TX
12.2023 - 03.2025
- Ensured data integrity through thorough quality checks and validation procedures.
- Collaborated with U.S. Border Patrol in the vetting and processing of undocumented immigrants.
- Prepared court orders and case summaries based on data analysis to support Border Patrol supervisors.
- Entered, updated, and verified sensitive information in databases, spreadsheets, and internal systems with a high degree of accuracy.
- Verified addresses using USPS systems to ensure data accuracy and compliance.
- Prepared court orders and case summaries based on data analysis to support Border Patrol supervisors.
- Maintained strict confidentiality while handling sensitive records and information.
- Held a Level 5 government security clearance.
Sales Manager
American National Insurance Company
Eagle Pass, TX
08.2014 - 11.2023
- Developed and implemented sales strategies to drive revenue growth across diverse client segments.
- Mentored and trained sales team members, enhancing their product knowledge and selling techniques.
- Coordinated agent schedules and workflow to maximize productivity and performance.
- Delivered excellent customer service while ensuring compliance with company policies..
- Built and maintained a productive, team-focused work environment.
- Increased sales by 10% through the implementation of improved sales materials and customer engagement strategies.
Admitting Clerk
Fort Duncan Regional Medical Center
Eagle Pass, TX
02.2011 - 07.2012
- Managed patient admissions and registrations to ensure accurate data entry and documentation.
- Coordinated with medical staff to verify insurance information and eligibility for services.
- Verified patient details and insurance coverage and collected co-pays.
- Reduced wait times for patients by efficiently managing high-volume admission periods during peak hours.
- Developed strong rapport with patients and family members, ensuring a compassionate and professional atmosphere during the admissions process.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Managed over 80 to 100 daily registrations and also process medical insurance claims.
Billing Specialist
The Mars Agency
Eagle Pass, TX
02.2010 - 04.2011
- Ensure accurate and timely billing for healthcare services provided to patients, maximizing reimbursement for healthcare providers. This involves accurately coding services, submitting claims to insurance companies, and following up on unpaid or denied claims. They also handle patient inquiries about bills, manage payment arrangements, and maintain patient confidentiality.
- Processed and reconciled billing discrepancies, ensuring accurate invoicing and timely payments.
- Managed over 50 call accounts receivable, maintaining up-to-date records of client transactions and payment histories.
- Worked with multiple departments to check proper billing information.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing write-offs.
Education
High School Diploma - Insurance And Risk Management
Kaplan College
San Antonio, TX08.2014
Vocational - Buisness Office Technology
The Career U Institute
Eagle Pass, TX07.2010
GED -
Southwest Texas Junior College
Eagle Pass, TX03.2010
Skills
- Data verification
- Information analysis
- Court order preparation
- Microsoft Excel
- Office technology
- Problem solving
- Attention to detail
- Team collaboration
- Confidentiality adherence
- Data security
- Proficient with government databases
- Data processing
- Types 40 wpm
- Spreadsheet management
- Collecting information
- Administrative support
Certification
- Licensed Life Accident and Health 1950234 - 08/2028
Languages
Spanish
Native or Bilingual
Timeline
Data Processor
Resplonsive Deployment
12.2023 - 03.2025
Sales Manager
American National Insurance Company
08.2014 - 11.2023
Admitting Clerk
Fort Duncan Regional Medical Center
02.2011 - 07.2012
Billing Specialist
The Mars Agency
02.2010 - 04.2011
GED -
Southwest Texas Junior College
High School Diploma - Insurance And Risk Management
Kaplan College
Vocational - Buisness Office Technology
The Career U Institute
Education and Training
Anti-Money Laundering (AML) Training.
Hippa and Privacy Act Training.