Patricia Garcia
Whittier,CA
Summary
To seek and maintain full-time position as a Sales Rep. And to be an asset with my knowledge, years experience in Debt Settlement industry. Also to build a successful future with company that offers room to grow.
Overview
21
21
years of professional experience
Work History
Sales Mgr.
NCS
05.2022 - Current
- Interviewed and hired Sales employees
- Provided ongoing training, with all new hires on Debt Settlement, process of program and guidelines, CRM and all sale staff as needed
- Assisted in closing deals with high call volume and 2nd voice as needed
- Handled client issues and assisted on saving files, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team of 20 +, by providing adequate training, motivational coaching and performance-based incentives.
- Implemented CRM pipelines for better tracking of leads, improving follow-up processes and communication within the team.
- Held one-on-one meetings, training with sales team members to identify selling hurdles and offered insight into helping accomplish employees goals.
- Completed Daily, Weekly and Monthly reports on pipelines, Queue calls
Sales Mgr.
Supreme Advocates
02.2016 - 02.2022
- Interviewed and hired Sales employees
- Provided ongoing training, with all new hires on Debt Settlement, process of program and guidelines
- Assisted in closing deals with high call volume and 2nd voice as needed
- Led a successful sales team of 15, by providing training, coaching and performance-based incentives.
- Implemented CRM pipelines for better tracking of leads, to help with follow-up processes
- Held one-on-one, training with sales team members to identify selling hurdles and offered insight into helping accomplish employees goals.
- Run daily, Weekly and Monthly reports on queue calls, pipelines
Sales Mgr. Sales Rep
Morgan Drexen.
04.2007 - 11.2015
- Made outbound calls on set appointments, to offer Debt Settlement. Was Top performer in first 3 months, with 62 deals closed.
- Interviewed and hired Sales employees
- Provided ongoing training, with all new hires on Debt Settlement
- Assisted in closing deals with high call volume and 2nd voice as needed
- Led a successful sales team of 25, by providing training, coaching and performance-based incentives.
- Implemented CRM pipelines for better tracking of leads, to help with follow-up processes. Monitor Sales team pipelines
- Held one-on-one, training with sales team members to identify selling hurdles and offered insight into helping accomplish employees goals.
- Run daily, Weekly and Monthly reports on queue calls, pipelines
- Closed deals, was top performer in first 3 months
Sales Representative Team Leader
Debt Choice
05.2003 - 04.2007
- Developed new business, potential clients and presented Debt Settlement benefits.
- Top closer in 4 months, became team leader and then Floor manager
- Offered Debt Settlement, Credit Counseling and produce 30-35 deals per month
- Trained new sales reps. on Debt Settlement, CRM
- Monitor calls, assisted in closing or 2nd voice
- Handled cancellations, retained files
Education
High School Diploma -
Excelsior High School
Norwalk, CA06-1978
Skills
- Sales team training
- Sales expertise
- Goals and performance
- Direct Sales
- Sales Tracking
- Sales processes
- Sales Coaching
- Sales Reporting
- CRM Software
- Excel
- Debt Pay Pro (Forth)
- Blue Rock phone system
Timeline
Sales Mgr.
NCS
05.2022 - Current
Sales Mgr.
Supreme Advocates
02.2016 - 02.2022
Sales Mgr. Sales Rep
Morgan Drexen.
04.2007 - 11.2015
Sales Representative Team Leader
Debt Choice
05.2003 - 04.2007
High School Diploma -
Excelsior High School
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