PATRICIA GIERMAN
Summary
Experienced Lead Dental Assistant with over 20 years of dedication to providing compassionate care and inspiring interactions. Passionate about making a lasting impact in people's lives through dentistry. Goal-oriented in creating a welcoming environment where patients feel happier, cared for, and supported. Enthusiastic, empathetic, and positive in contributing to the mission of serving children, veterans, and underserved populations at Cristo Rey Church Dental Clinic.
Overview
26
26
years of professional experience
Work History
Assistant Sleep Center Director & Marketing Director
Center for Dental Sleep Appliance Therapy
01.2014 - Current
- Oversaw patient scheduling, documentation, and referrals for sleep appliance therapy, creating a supportive process for patients seeking treatment
- Designed and implemented marketing strategies to promote sleep center services, emphasizing the life-enhancing benefits of improved sleep
Lead Dental Assistant
Oakhill Dental Associates
01.1999 - Current
- Trained and mentored over 20 pre-dental students and staff in clinical workflows, patient care techniques, and dental software systems, fostering their growth and confidence
- Provided chairside assistance during restorative, pediatric, and specialty procedures, ensuring patients felt cared for and comfortable throughout their visit
- Managed front desk operations, including patient scheduling, billing, insurance verification, and maintaining accurate patient records
- Promoted dental health awareness through school visits, educating children about proper oral hygiene and building trust in dental care
- Maintained inventory, coordinated with vendors, and ensured equipment functionality to support efficient and effective clinical operations
- Led staff training sessions on administrative and clinical procedures, ensuring a seamless and supportive experience for patients and team members
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Worked closely with sales representatives to coordinate and schedule lunch-and-learn sessions, ensuring a seamless flow of information about new products, technologies, and best practices to the dental team. Fostered strong relationships with vendors to enhance educational opportunities and maintain the clinic's cutting-edge standards.
- Diligently monitored supplies and worked hard to stay within budget constraints by identifying cost-saving opportunities, negotiating with vendors, and optimizing inventory management practices to reduce expenses without compromising quality
Registered Dental Assistant
Bechtel Dentistry
01.2012 - 01.2014
- Supported patients during procedures with compassionate care and clear communication about their treatment plans
Education
Associate in Science (A.S.) - Registered Dental Assistant
Lansing Community College
Lansing, MI05.2000
Skills
- Compassionate Leadership
- Comprehensive Dental Expertise
- Front Desk Proficiency
- Patient-Centered Care
- Operational Efficiency
- Community Engagement
- Training and coaching
- Educational growth
- Parent communication
- Space organization
Key skills and qualifications
- Compassionate Leadership: Over two decades of experience mentoring dental staff and students, fostering a positive and supportive environment.
- Comprehensive Dental Expertise: Skilled in both clinical operations and administrative tasks, including scheduling, billing, and patient education.
- Front Desk Proficiency: Expert in managing scheduling systems, insurance verification, billing processes, and patient communications.
- Patient-Centered Care: Dedicated to creating a welcoming and empathetic environment where patients feel respected, understood, and inspired.
- Operational Efficiency: Adept at inventory management, equipment maintenance, and workflow optimization to ensure seamless clinic operations.
- Community Engagement: Experienced in outreach efforts, including school visits, to promote dental health awareness and build trust within the community.
Timeline
Assistant Sleep Center Director & Marketing Director
Center for Dental Sleep Appliance Therapy
01.2014 - Current
Registered Dental Assistant
Bechtel Dentistry
01.2012 - 01.2014
Lead Dental Assistant
Oakhill Dental Associates
01.1999 - Current
Associate in Science (A.S.) - Registered Dental Assistant
Lansing Community College
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