Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Giles

Molalla,OR

Summary

Hardworking and reliable EFD/EFODA with strong ability in chairside, patient care, team lead and office managerial duties. 18+ years working experience assisting multiple doctors in a variety of dental procedures. With the ability to handle a great multiple of tasks and responsibilities in a face paced offices while creating a positive image of the practice as it serves patients. Strong abilities being a leader to peers and helping train and mold new employees.

Overview

2026
2026
years of professional experience

Work History

Lead Dental Assistant

The Dentist Off Main
09.2020 - Current
  • Supervised and trained dental assistants to enhance patient care efficiency.
  • Streamlined appointment scheduling process, improving patient flow and reducing wait times.
  • Implemented infection control protocols, ensuring compliance with health regulations and safety standards.
  • Assisted in the development of treatment plans, collaborating closely with dentists for optimal patient outcomes.
  • Managed inventory of dental supplies, optimizing stock levels to reduce costs and ensure availability.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.

Lead Dental Assistant/Office Manager

Gladstone Family Dentistry
06.2007 - 09.2020
  • Supervised daily operations of dental procedures and assisted in complex treatments.
  • Trained and mentored new staff on clinical protocols and patient care standards.
  • Ordered and streamlined inventory management processes, enhancing efficiency in supply usage.
  • Worked chairside with dentist during numerous procedures (restorative, endodontic, orthodontics, oral surgery, implant surgery, laser therapy and sedation.
  • Proficient using Dentrix
  • Successfully completed OSHA and HIPAA compliance training
  • Knowledge and experience with digital xrays, panos and conebeams
  • Worked 2 years as a patient care coordinator managing the hygiene schedule
  • Wrote policy and procedures manual
  • Ran staff meetings in a timely manner

Shift Supervisor

Starbucks
2004 - 2009
  • Led daily operations to ensure efficient store performance and customer satisfaction.
  • Trained and mentored new team members on service standards and operational procedures.
  • Monitored inventory levels, placing orders to maintain stock availability and reduce waste.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

No Degree - General Studies

Mt. Hood Community College
Gresham, OR

EFDA, EFODA, RHS, Cord Packing Cert -

Concorde Career College
Portland, OR
06-2007

High School Diploma -

Gresham High School
Gresham, OR
06-2004

Skills

  • Infection Control
  • Invisalign training
  • Digital Radiographs
  • Itero/Primescan training
  • Sedation training
  • OSHA Coordinator
  • Weekly ordering of inventory
  • Training new employees
  • Insurance verification
  • Scheduling patients
  • Proper telephone etiquette
  • Treatment planning presentations
  • Setting up community functions
  • Limited marketing/social media experience
  • Hiring Employees
  • Dismissing Employees

Timeline

Lead Dental Assistant

The Dentist Off Main
09.2020 - Current

Lead Dental Assistant/Office Manager

Gladstone Family Dentistry
06.2007 - 09.2020

Shift Supervisor

Starbucks
2004 - 2009

No Degree - General Studies

Mt. Hood Community College

EFDA, EFODA, RHS, Cord Packing Cert -

Concorde Career College

High School Diploma -

Gresham High School

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