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An Indian origin Chartered Accountant with more than 8 years of work experience including SAP FICO end to end implementations delivering sophisticated financial solutions to enhance operational efficiency. Known for strong team collaboration and delivering impactful results, adapting fluidly to evolving business needs. Expertise in various Finance workstreams like R2R, S2P, Concur etc, valued for dedication to work, reliability and flexibility.

Professional consultant with proven ability to drive impactful business outcomes through strategic planning and analysis. Demonstrated success in managing cross-functional teams and delivering comprehensive solutions that align with client needs. Valued for adaptability, collaboration, and results-driven mindset, with expertise in project management and stakeholder engagement.

Having around 11+ years of experience in IT industry, which includes SAP security for various environments like ECC, S/4 HANA, BI, EP, GRC, Fiori, HANA, IAG, IPS, BTP, IAS, BOBJ, Solman and Fair knowledge in SAP Basis activities.
Fair SME Experience in the areas of User administration, Role management, development, troubleshooting, Testing, and reports generation in Security environment.
Fair Experience on HANA DB Security.
Experience includes analysis, development, and maintenance of SAP Security in SAP R/3, HANA, ECC, S/4 HANA, BI, Solman, Fiori & GRC AC 10.1, 12.0.
Have good experience in working with different function modules FICO, MM, EWM, SD, APO, PaPM, TM, VIM, SAC, PP, PM etc.
Involved in S/4 HANA migration, GRC implementation and upgrade activities. Experience in internal and External SAP system audit, Data validations.
Good knowledge in SOD and SOX.

Results-driven Release Management & Quality Assurance leader with 12+ years of expertise across industry, Lifesciences, Digital Media/Entertainment, Automobile and Retail. Proven track record of spearheading, executing and managing testing activities, test management, and QA implementations. Proficient in the complete Software Development Life Cycle, including Scaled Agile Framework (SAFe) and Waterfall models. Specialized in enhancing functional and data quality within a continuous delivery model through robust validation strategies. Adept in Scrum activities, project management, and establishing efficient onshore-offshore delivery models.
Results-driven Release Management & Quality Assurance leader with 12+ years of expertise across industry, Lifesciences, Digital Media/Entertainment, Automobile and Retail. Proven track record of spearheading, executing and managing testing activities, test management, and QA implementations. Proficient in the complete Software Development Life Cycle, including Scaled Agile Framework (SAFe) and Waterfall models. Specialized in enhancing functional and data quality within a continuous delivery model through robust validation strategies. Adept in Scrum activities, project management, and establishing efficient onshore-offshore delivery models.

A Result oriented IT Service Management professional with over 15 years of experience in several different ITIL Processes and mainly into Major /Critical Incident Management, Problem Management, Change & Release Management. Have handled major releases and release review boards. Leading Critical Incident Management function, owning from incident logging though incident restoration and Incident review board representation across multiple business and technology areas. Experienced in deploying Problem and Incident Management process to different accounts. Leading War Rooms and service restorations during critical and high priority and ensure that MIM actions should owned properly because of strong leadership skills. Highly experienced with excellent customer service in analyzing urgent client requests and identify key performance indicators within short time span, to report to stakeholders and management accurately. Expert in collaborating with internal and external IT/business stakeholders & third-party vendor management and escalating application and network-based queries to respective teams within the organization. Have extensive experience of understanding complex IT environments and managing problem management and post incident review with different geographically disparate team. Expertise in documentation of process, requirements gathering, gap analysis and service Improvement Plans, managing and delivering high quality service delivery. Exposed to establishing and maintaining client relationships with several global clients (predominantly Australia, Europe & USA) Highly enthusiastic for the teams to set the high standards and expert in delivering standards. Domain expertise: Critical Incident Management, Problem Management (Reactive & Proactive), Change Management, Release Management/ Implementation Management, ITIL Service Management, Strong Analytical & Problem-Solving Skills, Strong Customer Relationship Building & Management, Excellent communication and presentation skills, SIAM, Service Operations/ Service Management, Scrum and Agile Methodology, Service Delivery Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.

Patricia Gray

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Senior Consultant

Business Systems Analyst II

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Senior Consultant

Business Systems Analyst II

Hartville High School

College of The Ozarks

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